Stella Marie Emadem
Binangonan, Province of Rizal
Summary
Organized Virtual Assistant is dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. a focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering number years of experience providing quality administrative support to clients.
Overview
4
4
years of professional experience
Work History
Virtual Assistant | Document Retrieval
Virtual Staffing
Remote
09.2023 - Current
- Monitored emails, organized inboxes, and prioritized messages for clients.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Developed complex reports in Excel for cost reporting.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
Disability Evaluation Specialist
iFive Careers
07.2021 - 08.2023
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Managed time efficiently to complete all tasks within deadlines Demonstrated respect, friendliness, and willingness to help wherever needed.
Sales Specialist
SITEL Philippines
08.2020 - 07.2021
- Educated customers about product features and benefits to aid in selecting best options for everyone's needs
- Provided first-rate service to all customers and potential customers
- Built rapport with customers and assessed needs to make product recommendations and upsell
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Developed and maintained comprehensive understanding of products, services, and competitors to enhance sales presentations Interacted with approximately 60 customers daily to provide personalized product guidance, resolve issues and open new accounts
- Utilized CRM software to manage customer accounts and track performance metrics.
Education
No Degree - Bachelor of Science in Information Technology -
St. Nicolas College
BINANGONAN, PHILIPPINES04.2016
Skills
- Problem Solving
- Active Listening
- Data Analysis
- Customer Service
- Calendar Management
- Document Preparation
- File Organization
- Data Entry
- Multitasking and Time Management
- Microsoft Office
Languages
English
Tagalog
Timeline
Virtual Assistant | Document Retrieval
Virtual Staffing
09.2023 - Current
Disability Evaluation Specialist
iFive Careers
07.2021 - 08.2023
Sales Specialist
SITEL Philippines
08.2020 - 07.2021
No Degree - Bachelor of Science in Information Technology -
St. Nicolas College