Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Srishti Kapil

Program Manager
Srishti Kapil

Summary

Program Manager with over 5 years of experience in successfully leading strategic and high-impact initiatives. Proficient in managing cross-functional teams and overseeing end-to-end program execution. Currently driving the expansion of the auto lending business at Carmudi Philippines.

Overview

5
years of professional experience

Work History

Carmudi Philippines

Program Manager
01.2024 - Current

Job overview

  • Secured NBFI license for Carmudi within 3 months by leading the entire process lifecycle-selecting and managing consulting firms, and aligning legal, compliance, and cross-functional teams to meet regulatory requirements
  • Conducted full scale migration of employees, systems, and processes from Carmudi to Finsso, coordinating HR, IT, Legal, Finance, and Marketing teams to achieve full operational migration within 2 months, ensuring zero downtime
  • Identified key performance and financial metrics to track performance of operations, credit and collections teams
  • Managed a 2-member team responsible for developing and maintaining the performance dashboards
  • Created impactful business review presentations; Identified critical KPIs, provided actionable insights, and highlighted improvement opportunities
  • Spearheaded the launch and growth of Consumer Finance and Used Car Refinance businesses with leading financier, resulting in current AUM of $1.4Mn
  • Streamlined processes and targeted high-growth customer segments, resulting in a 50% increase in loan disbursals within one quarter
  • Led the end-to-end implementation of external vendors to optimize credit underwriting, including contract negotiations, vendor onboarding, and internal training
  • Optimized field credit investigations, introducing lead prioritization strategies and performance tracking tools that led to a 10% increase in lead conversions
  • Designed and implemented end-to-end processes for lost lead engagement, identifying 30% leakage rate Developed SOPs, call scripts, data capture protocols, and tracking mechanisms for the entire process

CarDekho SEA

Assistant Manager
04.2022 - 12.2023

Job overview

  • Part of founder's team raised $60 Mn+ from top Malaysian investor
  • Supported investor relations activities, including data analysis, deck preparation, and coordination with bankers and internal teams
  • Managed comprehensive investor trackers, ensuring timely, accurate, and data-driven responses
  • Conducted detailed research, analysis, and financial modelling as part of business projections and growth strategy in new geographies
  • Also spearheaded the business review, town hall and board meeting presentation providing strategic insights for overall business
  • Led Net Promoter Survey (NPS) initiative across Indonesia, resulting in a 12% increase in dealer satisfaction by implementing feedback-driven changes

Zinnov Management Consulting

Consultant II
01.2021 - 03.2022

Job overview

  • Devised a 5G market strategy for a US based conglomerate
  • Created differentiated value proposition by analyzing the shortlisted business cases based on 5G relevance and demand across the market
  • Undertook commercial due diligence for a leading digital engineering firm by assessing asset investment worthiness and conducting market assessment, compete analysis, customer evaluation and company positioning

Zinnov Management Consulting

Consultant I
08.2019 - 12.2020

Job overview

  • Led initiatives such as lead-generation, lead-nurturing, sales collateral development and branding initiatives as part of a 5-year Market entry and growth strategy for a global Software Testing company to increase the revenue share from new markets

Education

Birla Institute of Technology And Sciences

Bachelor of Pharmacy
08-2019

University Overview

GPA: 7.2/10

Skills

MS Suite

Timeline

Program Manager

Carmudi Philippines
01.2024 - Current

Assistant Manager

CarDekho SEA
04.2022 - 12.2023

Consultant II

Zinnov Management Consulting
01.2021 - 03.2022

Consultant I

Zinnov Management Consulting
08.2019 - 12.2020

Birla Institute of Technology And Sciences

Bachelor of Pharmacy
01.2019
Srishti KapilProgram Manager