Summary
Overview
Work History
Education
Skills
Timeline
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SOPHIA KAYE CERVANTES

Tourism Graduate
Meycauayan

Summary

Driven and detail-oriented professional with real-world experience in travel agency operations and luxury hospitality. Known for a hands-on approach, creative problem-solving, and a strong sense of responsibility in both guest-facing and administrative roles. Passionate about delivering thoughtful service, supporting team goals, and contributing value through initiative, adaptability, and attention to detail.

Overview

1
1
year of professional experience

Work History

Intern

Fairmont & Raffles Makati
02.2025 - 05.2025
  • I supported front office operations by handling administrative tasks, assisting with guest services, and coordinating with various departments. This role strengthened my organizational skills, attention to detail, and ability to deliver high-level customer service in a luxury hospitality environment.

Intern

BigStart Travel and Tours
06.2024 - 07.2024
  • As Team Leader of our internship project, I guided our team in developing BigStart Makati, a travel agency we built from the ground up. We conducted market research, established partnerships with tour suppliers, and worked on expanding our client base. This experience strengthened my leadership, collaboration, and business development skills within the tourism industry.

Education

Bachelor of Science - Tourism Management

Dr. Yanga’s Colleges, Inc.
08.2021 - 6 2025

Skills

    Customer Service

    Business Development

    Computer skills

    Attention to detail

    Administrative tasks

    Social media posting

    Data entry

    Administrative support

    Fast learner

Timeline

Intern

Fairmont & Raffles Makati
02.2025 - 05.2025

Intern

BigStart Travel and Tours
06.2024 - 07.2024

Bachelor of Science - Tourism Management

Dr. Yanga’s Colleges, Inc.
08.2021 - 6 2025
SOPHIA KAYE CERVANTESTourism Graduate