LUKE ELIJAH SAGUN
General Virtual Assistant
Biñan
Summary
Experienced Virtual Assistant skilled in administrative support, calendar management, and client communication. Specializes in streamlining operations, efficiently managing tasks, and maintaining organization. Adept at providing top-notch support to enhance productivity and efficiency.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
SENIOR SPONSOR COORDINATOR
DYGTIGAL DYNAMICS CALL CENTER SERVICES
01.2021 - 06.2025
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Email Management
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Gathered and organized materials to support operations.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Maintained and organized numerous office files
and emails.
Process Associate
TT ACTIVE DIGITAL
08.2021 - 12.2021
- Cold and warm calling
- Data entry
- Email management
- Calendar and schedule management
- Maintained and organized numerous office files and emails
- Cold Calling
- Processing client's insurance
- Appointment setting
Sales Executive
Honda Cars
05.2017 - 06.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Master of Arts - POLITICAL SCIENCE
University of Perpetual Help System - LAGUNA
Biñan, Laguna 04.2014 - 01.2022
Skills
- Calendar and schedule management
- Email correspondence management
- Strong communication skills
- Expert at building rapport with clients
- Detail-oriented data management
- Prospective client outreach
- Processing client's insurance
- Client appointment coordination
- Expertise in MS Office applications
- Document organization
- Team collaboration
- Multitasking and organization
Work References
John Paul de Guzman, Dygital Dynamics, Manager, 0917-909-0174, jp.deguzman078@gmail.com
Timeline
Process Associate
TT ACTIVE DIGITAL
08.2021 - 12.2021
SENIOR SPONSOR COORDINATOR
DYGTIGAL DYNAMICS CALL CENTER SERVICES
01.2021 - 06.2025
Sales Executive
Honda Cars
05.2017 - 06.2017
Master of Arts - POLITICAL SCIENCE
University of Perpetual Help System - LAGUNA
04.2014 - 01.2022
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