Sophia Cudal
Floridablanca,Philippines
Summary
Detail-oriented IT Engineer with a Bachelor of Science in Computer Science. Experienced in global client engagement and recruitment market research. Collaborated with consultancy leaders and recruitment teams to source candidates and support hiring for permanent and contract roles. Conducted comprehensive market mapping across diverse industries in Asia Pacific, including consumer goods, retail, pharmaceuticals, and information technology.
Overview
26
26
years of professional experience
Work History
Senior Market Researcher
HOSHIKAWA K.K.
Tokyo, Japan
11.2021 - Current
- Work from home / Full- Remote (Philippines)
- Utilised various research tools, methodologies, and databases to deliver accurate, reliable, and timely market intelligence, supporting strategic decision-making and growth opportunities for HOSHIKAWA and its clients.
- Supported foreign and Japanese companies in expanding into the Japanese market through contingency and exclusive contract recruitment.
- I am a Senior Market Researcher at HOSHIKAWA K.K., a leading consulting firm in Japan, with over two years of experience in the Asia Pacific region.
- Contributed to top consulting firm in Japan, specialising in market research within the Asia Pacific region.
- I recruit for both international and Japanese companies in Japan and Asia.
- I am passionate about building relationships with candidates at all levels and developing an in-depth understanding of their business needs and goals.
Market Researcher, Recruiter
Freelance
Pampanga, Philippines
04.2018 - 01.2021
- Work from home / Full- Remote (Philippines)
- Collaborated with consulting agencies locally and internationally, supporting diverse industries and roles across Asia and Australia.
- Launched freelance work upon daughter reaching three years old, providing flexible support to various clients.
- Delivered my baby in January 2015, transitioning to full-time motherhood.
APAC Market Researcher
The Refined Group K.K.
Shibuya-ku, Tokyo , Japan
06.2012 - 12.2014
- Work from home / Full- Remote (Philippines)
- Conducted mid-level to high-level recruitment for pharmaceutical, medical devices, automotive, information technology, consumer goods, supply chain management & logistics in the Asia-Pacific market.
- Sourced qualified candidates for roles through LinkedIn and Google Search, enhancing recruitment effectiveness.
- Coordinated meetings/interviews between candidates and consultants to facilitate hiring process.
Sr. Industry Researcher
Optia Partners KK
02.2010 - 04.2012
- Support Office - Philippines
- Identified and approached top talent from competitor companies to enhance recruitment efforts.
- Source candidates via the Internet by means of email and phone to generate a pipeline of passive/active candidates suitable to headhunt.
- Conducted cold calls to competitor organisations to collect potential candidate names for recruitment.
- Conducting phone screens and initial interviews with possible candidates before passing them to the Senior Consultant and Client.
- Preparing the candidate's 2nd interview with the Senior Consultant by providing detailed information on the company, work experience, department background, job descriptions, and salary expectations.
- Keeping in constant communication with the Senior Consultant to stay informed of all current and anticipated research needs.
International Market Researcher
AdMark Asia Group
01.2006 - 01.2010
- Support Office - Philippines
- Developed and implemented targeted research strategies for current and future open positions, aligning candidate profiles with client needs.
- Sourced and gathered passive and active candidates through networking, complex Internet searches, market research, and extensive cold calling/headhunting, enhancing the candidate pipeline.
- Perform search functions, including database mining, job board searches, functional website searches, direct sourcing, and strong experience in cold calling with passive/active candidate development.
- Executed initial interviews with candidates and endorsed high-quality candidates to clients, facilitating successful placements.
Junior Support IT Engineer
HEWLETT-PACKARD
05.2005 - 12.2005
- Makati Office - Philippines
- Answer incoming support calls (e.g., e-mails, chat alerts, telephone calls, or voicemail) and accurately identify, diagnose, prioritize, log, and dispatch the service requests within established SLA standards.
- Troubleshoot issues as basic level support for problem recognition, research, isolation, resolution, and follow-up for desktop/laptop and enterprise applications, local/network printing, e-mail, connectivity, remote access, and hardware issues.
- Diagnose PC - desktop/laptop, hardware, and software problems by asking accurate, concise, questions in a professional and timely manner.
- Performed repairs and reinstalled supported software and applications, enhancing system functionality and user satisfaction.
- Logged and documented technical problems, causes, and solutions in call logging software to facilitate issue tracking and resolution.
- Provided IT support for Hewlett-Packard's Japanese client, ensuring effective communication and service delivery.
- Participate in the IT Technical Support queue to assign and prioritize open issues to others.
Customer Service for Foreigners
SHAPO ICHIKAWA DEPARTMENT STORE
Ichikawa, Japan
04.2004 - 03.2005
- Part-time employee under a student visa
- Maintained the cleanliness of mall facilities, including toilets and floors, ensuring a pleasant environment for all visitors.
- Assisted foreign tourists with inquiries about product locations and usage, enhancing their shopping experience in the mall.
- Supported staff with clerical tasks for well-maintained office administration.
- Handled photocopying documents, updating files, and faxing communications for staff.
- Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
Office Assistant for Foreign Student Attendant
ICHIKAWA JAPANESE LANGUAGE INSTITUTE
Ichikawa, Japan
12.2003 - 03.2004
- Part-time employee under a student visa
- Assisted non-Japanese speaking shoppers with inquiries, guiding them to items and shops.
- Explained instructions and descriptions of items to enhance understanding for shoppers.
- Delivered customer service support.
Marketing Assistant Manager
ACA VIDEO AND LASER TECH.
Angeles City, Philippines
08.2000 - 10.2002
- Coordinated partnerships with various companies to develop promotional campaigns, sales strategies, and customer packages.
- Assisted customers by providing timely updates on the latest videos and summarising movie storylines.
Education
Ichikawa Japanese Language Studies -
Ichikawa Japanese Language Institute
Ichikawa City, Chiba Prefecture, Japan04-2005
Bachelor of Science - Computer Science
SYSTEMS PLUS COMPUTER COLLEGE
Angeles City, Philippines01-2000
Skills
- Executive Search & Headhunting
- Recruitment & Talent Acquisition
- Market Research & Market Mapping
- Candidate Sourcing
- APAC Recruitment Expertise
- Japan Market Recruitment
- Relationship Building
- LinkedIn Recruiting & Boolean Search
- Talent Pipeline Development
- Interviewing & Candidate Screening
- Cross-cultural Communication
- Market Intelligence Gathering
- Stakeholder & Client Management
- IT Technical Support Knowledge
- FMCG, Pharmaceutical & IT Industry Recruitment Experience
Personal Information
Married
Children: 1
Languages
- Filipino/Tagalog = Native
- English = Business
- Japanese = Intermediate
Timeline
Senior Market Researcher
HOSHIKAWA K.K.
11.2021 - Current
Market Researcher, Recruiter
Freelance
04.2018 - 01.2021
APAC Market Researcher
The Refined Group K.K.
06.2012 - 12.2014
Sr. Industry Researcher
Optia Partners KK
02.2010 - 04.2012
International Market Researcher
AdMark Asia Group
01.2006 - 01.2010
Junior Support IT Engineer
HEWLETT-PACKARD
05.2005 - 12.2005
Customer Service for Foreigners
SHAPO ICHIKAWA DEPARTMENT STORE
04.2004 - 03.2005
Office Assistant for Foreign Student Attendant
ICHIKAWA JAPANESE LANGUAGE INSTITUTE
12.2003 - 03.2004
Marketing Assistant Manager
ACA VIDEO AND LASER TECH.
08.2000 - 10.2002
Ichikawa Japanese Language Studies -
Ichikawa Japanese Language Institute
Bachelor of Science - Computer Science
SYSTEMS PLUS COMPUTER COLLEGE