Sonia Autida
Davao City, Province Of Davao Del Sur,DAS
Summary
Im a hardworking mother, willing to learn and adopt new things in every aspects of work and life. I'm also competetive person and I'm focus on the brighter side rather than giving up in a hardest situation.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
VXI Global Holdings B.V
12.2018 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor Of Elementary In Education - General Studies
BSU
Malaybalay, Province Of Bukidnon, Philippines06.2009
Skills
- Information Security
- Data Entry
- Complaint Resolution
- Data Collection
Languages
English
Upper intermediate (B2)
Timeline
Customer Service Representative
VXI Global Holdings B.V
12.2018 - 12.2023
Bachelor Of Elementary In Education - General Studies
BSU
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