SOLANGE DE FÁTIMA JACINTO Neto César

Geri o relacionamento com os clientes para garantir a sua satisfação e fidelização. Desenvolvi planos de contas alinhados com os objetivos e metas dos clientes. Colaborei com equipas multifuncionais para otimizar a prestação de serviços. Analisei as tendências de mercado para recomendar soluções estratégicas aos clientes.

• Managed client relationships to ensure satisfaction and retention.
• Coordinated project timelines and deliverables with cross-functional teams.
• Developed customized solutions to meet specific client needs.

• Delivered customer service for tour package sales, enhancing customer satisfaction and fostering repeat business
• Prepared diverse menu items following recipes and quality standards.
• Managed kitchen inventory and ordered supplies to ensure availability.
• Trained and supervised kitchen staff in food preparation techniques.

• Grupo SSIND
• Managed supplier relationships to ensure timely procurement of raw materials.
• Developed pricing strategies to enhance product marketability and competitiveness.
• Coordinated sales team efforts to align with strategic business objectives.

• Grupo BNI
• Managed daily operations of travel agency and tourism services.
• Developed and implemented marketing strategies for diverse travel packages.
• Supervised staff training and development programs to enhance service quality.

• Coordinated travel arrangements for clients, ensuring timely and efficient logistics
• Assisted clients in selecting travel packages tailored to individual preferences.
• Coordinated travel itineraries, ensuring seamless connections and accommodations.
• Provided expert knowledge on destinations, activities, and local customs.

• Developed and maintained corporate client relationships to ensure satisfaction and retention
• Coordinated travel and tourism services, enhancing client experiences through tailored solutions