Sofia Luz Montaño
Bachelor Of Elementry Education Science And Health Concentration
Binalbagan, Province of Negros Occidental
Summary
Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
16
16
years of professional experience
Work History
Sales Agent
I Am Wordlwide Amazing Barley
04.2024 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Marketing Manager
Koinonia Funeral Homes OPC
03.2020 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Improved overall customer satisfaction scores by implementing personalized follow-up mechanisms after service or purchase completion.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Marketing Agent
Koinonia Funeral Homes OPC
01.2020 - Current
- Developed creative briefs for internal teams and external agencies, ensuring consistent messaging across all marketing materials.
- Drove event attendance by leveraging local community partnerships and executing targeted pre-event promotional efforts.
- Improved overall customer satisfaction scores by implementing personalized follow-up mechanisms after service or purchase completion.
- Collaborated with cross-functional teams to develop integrated marketing plans for product launches and promotions.
Faith Community Missionary
Center For Community Transformation Credit Cooperative
03.2022 - 03.2024
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Teaching God's Word to the community
- Helps Assessed partners in investing their money for capital
Faith Community Missionary
Center For Community Transformation Credit Cooperative
05.2020 - 03.2022
- Built relationships with local and international mission organizations for successful partnerships.
- Assisted in disaster relief efforts, providing essential supplies, logistical support, and emotional comfort to affected communities.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Implemented strategies for successful mission outreach to grow membership.
Branch Manager
Center For Community Transformation Credit Cooperative
03.2017 - 05.2020
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
Branch Manager
Center For Community Transformation Credit Cooperative
04.2014 - 03.2017
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Boosted sales and customer loyalty through incentive programs.
- Implemented service improvements to enhance sales cycle.
Branch Manager
Center For Community Transformation Credit Cooperative
03.2010 - 04.2014
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Covenant Community Builder
Center For Community Transformation
04.2008 - 03.2010
- Established communication channels between various community groups, fostering collaboration and unity in pursuit of shared goals.
- Liaised between public, city and community stakeholders and communicated with other government entities to facilitate community initiatives.
- Collaborated with government agencies and local leaders to advocate for policies that benefit the wider community.
- Strengthened community relations by organizing and hosting various events, fostering a sense of belonging among residents.
- Developed partnerships with local organizations to improve access to resources and services for community members.
Education
Bachelor of Elementary Education - Science And Health Concentration
Phillipine Normal University
Cadiz, Province Of Negros Occidental, Philippines 04.2001 -
Skills
Paperwork Processing
Strategy Development
Product Demonstrations
Customer Assistance
Sales Strategies
Client Relations
Sales Presentations
Accomplishments
>Graduated at Elementary as Salutatorian
>Qualified to be Special Science and Technology class and graduated top 10 in high school
>Deanslist in college from second year to fourth year
>Best demonstrator
Additional Information
I always engaging in small business since elementary up to the present.
My employer from previous work hold my resignation for two months for me not to resign but then again I am decided since we have no time to be with our family.
Timeline
Sales Agent
I Am Wordlwide Amazing Barley
04.2024 - Current
Faith Community Missionary
Center For Community Transformation Credit Cooperative
03.2022 - 03.2024
Faith Community Missionary
Center For Community Transformation Credit Cooperative
05.2020 - 03.2022
Marketing Manager
Koinonia Funeral Homes OPC
03.2020 - Current
Marketing Agent
Koinonia Funeral Homes OPC
01.2020 - Current
Branch Manager
Center For Community Transformation Credit Cooperative
03.2017 - 05.2020
Branch Manager
Center For Community Transformation Credit Cooperative
04.2014 - 03.2017
Branch Manager
Center For Community Transformation Credit Cooperative
03.2010 - 04.2014
Covenant Community Builder
Center For Community Transformation
04.2008 - 03.2010
Bachelor of Elementary Education - Science And Health Concentration
Phillipine Normal University
04.2001 -
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