Simon Reyes
Mandaluyong City
Summary
Dedicated and experienced Broadcast Engineer with over 22 years of extensive knowledge and flair in Digital TV and Media Operations, Conditional Access System, OTT Platforms and Satellite System Operations.
Highly organized and agile in handling day-to-day operations, service delivery and proven multi-tasking abilities.
Committed to continuous learning and staying up-to-date with the latest innovations in the industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Broadcast Engineer
iTelecast PH
08.2022 - Current
- Provides expert technical assistance and support to clients during integration, media and content creation, and digital video cloud-based publishing processes
- Acts as a primary point of contact for clients in effectively managing day-to-day communication to understand their workflows and identify areas for optimization, enhance end-users' experience and provide timely solutions to ensure project delivery meets client expectations
- Proficiently handles system configuration and technical commissioning with broadcast TV clients to ensure seamless service onboarding process and functionality with Wildmoka platform
- Demonstrates exceptional project management skills to efficiently coordinate and prioritize tasks with stakeholders, ensuring timely completion of deliverables during system rollout and post-rollout stages
- Collaborates closely with internal teams to generate quarterly business reviews and partner with Engineering to develop and showcase platform enhancements, uncover emerging client needs and identify future potential problems
Consultant - Content and Traffic Manager
Motivate Media Group (World Expo 2020)
08.2021 - 04.2022
- Managed large-scale multimedia audiovisual delivery across staging and production libraries and created detailed scheduling of assets for multiple projects
- Scoped and implemented end-to-end workflow to ensure timely production and delivery of video assets (edited live footage, 2D, 3D animation and HTML) from different international and local partners and product sponsors
- Crafted balanced workloads and assigned specifically classified tasks to each team members in order to accomplish targeted timelines and objectives
- Responsible for planning, programming and final approval of all assets and playlists via CMS for digital screens in the public realm of Expo 2020 site, including producing over 1,100 videos for 200+ OOH screens of custom dimensions and resolutions
- Provided solutions and support to marketing and operations teams to ensure contents are evaluated and passing technical and thematic requirements before they are handed over for design and production
- Generated progress reports detailing the current workflow to address potential issues and resolve them before implementation
Conditional Access System Engineer
Orbit Showtime Network (OSN)
11.2010 - 07.2021
- Profound knowledge on STB technology, including OTT and PDL functionality and operational workflow, TV production, multiplexing, transmission, and communications equipment and its applications
- Appreciation of studio and ENG production techniques, terrestrial and satellite communications systems, computers and data networks
- Expert in the operation, maintenance and monitoring of Conditional Access System platforms across a Simulcrypt environment with multiple Transport Streams in different regions, analyzed the performance and the features of each platforms and ensured that systems operate efficiently and secure across the entire network (CAS Platforms include NDS and Irdeto)
- Handled installation of system platforms and integration with multiplexers and third-party vendor applications for future system projects and upgrades
- Identified key issues and implemented operational improvements and provisioned test procedures for CA Systems' requirements to support testing, development and deployment of middleware and technology
- Drafted system configuration documents, control procedures, preventive maintenance strategies and problem reports to support Engineers effectively identify problems, to uphold a stable system operation and streamline the processes to meet ideal business targets
- Provided Head-End, Field Trial and ATP support to execute Platform and STB Development Team projects; handled the operation in staging environment for requirements and configuration testing prior to production broadcast; ensured that projects are carried out and conducted in the highest secure manner
- Worked with Anti-Piracy and Platform teams and enforced system security procedures to ensure that the broadcast preserves a strong and secure platform
- Catered solutions for Video-On-Demand, OSN Plus HD and 4K STB projects and hybrid infrastructure; carried out analytical skills in troubleshooting and liaised with Engineering teams and technical departments to ensure that issues are resolved with minimal interruption to operations
- Carried out off-site system installations independently to attend to hardware and software upgrades and troubleshoot issues
- Rendered 24/7 on-call technical assistance and support to all broadcast and business teams and provided flexible hours to ensure that operational matters are covered effectively
- Worked with broadcast teams in project preparations and system design and configuration and initiated research for CAS and digital broadcast development
- Conducted technical trainings to related business teams, new engineers and interns in a clear and concise manner to share knowledge and make them understand the systems' functionalities in the broadcast chain
Conditional Access System Engineer
Orbit Communication
03.2009 - 11.2010
- Managed Conditional Access System Platforms across the network chain and improved the performance and features of each platform in a Simulcrypt environment, ensured that systems operate and fit company service levels (CAS Platforms include Nagravision Canal+, Irdeto, and NDS)
- Led planning and installations of future system expansions and upgrades, SAS Administration and multiplexer integration
- Established efficient maintenance procedures and kept precise supervision of the operations, fed broadcasting engineers all necessary instructions to intervene and recover in case of faults
- Performed configuration testing on staging environments prior to production broadcast; ensured that projects are carried out and conducted in the highest secure manner
- Led team projects, demonstrating an ability to work collaboratively and effectively within the Broadcast and Uplink teams and fulfilled 24x7 on-call routines to support emergency and night-shift system changes
- Handled research for CAS and DVB innovations and infrastructure development
- Organized full inventory and systematic planning and steered a successful Conditional Access System relocation from Bahrain to UAE
Officer in Charge – Technical Support Division
Composite Technology, Inc.
05.2008 - 03.2009
- Handled commissioning, installation, system integration and maintenance of DVB and Telecommunication equipment; software automation and operation of systems like WinRadio, Harris Infocaster, X75 DSNG Frames, Thomson Baseband and Compression, and Harris Baseband System
- Managed project resources and technical teams including equipment and system requirements and defined scope, budget, scheduling and goals based on client's requirements
- Responsible for carrying out on-site Broadcast Team trainings and led international technical coordination with equipment suppliers and dealers
- Supervised live projects and carried out operational onboarding for end-users
- Headed system commissioning with local DTH operators and most TV and radio networks in the Philippines
Conditional Access System Administrator
Philippine Multi-Media System, Inc.
10.2000 - 05.2008
- Pioneered system administration of NagraVision RAID and Server Infrastructure, run by Compaq Unix Tru64, responsible for encryption of services (Programs, Pay-Per-Views, Audio/Radio Services, NVOD, ITV contents and services) delivered using MPEG- 2 streams and DVB Standards - ensured that all system security vulnerabilities are well-attended and applied required systematic troubleshooting for system stability
- Handled maintenance and system administration of CSM (Compression System Manager) Full HAN (High Availability Network) used for Digital Video / Data Service PSI/SI tables insertion
- Knowledge in the operation and configuration of broadcast tools and equipment such as GPS receiver, Time Code Generator, Network Time Protocol Server, Digital SDI Video and AES/EBU Audio Router, Satellite Modulators, Redundant Switch Over Unit, Philips MPEG-2 Program Encoder and Transport Stream Multiplexers, Integrated Program Decoders (IPD), Integrated Receiver Decoder (IRD) and similar devices used for Digital Video Broadcasting using satellite for transmission channel
- Demonstrated proactive support to Contact Center operations, maintained Subscriber Management System (SMS) server and managed data backups and disaster recovery operations
- Responsible for local and international technical coordination with NagraVision, IBM, ISPs and other hardware and link providers to comply with business continuity initiatives
- Diagnosed and resolved system hardware and software failures and developed cost-effective solutions and periodical system checks to avoid potential service downtime
- Involved in project planning and implementation of appropriate system/network technology and architecture upgrades. Conducted technical research and commercial evaluation of products and service proposals for rehabilitation of the system and future business growth
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
Education
Bachelor of Science - Electronics & Communications Engineering
Mapua Institute of Technology
Manila, PhilippinesHigh School - Electronics
Don Bosco Technical College
Mandaluyong City, PhilippinesSkills
- Broadcast Engineering
- Over-the-Top Content (OTT)
- Digital Video Broadcasting
- Digital Media
- Content Management Systems (CMS)
- Customer Support Operations
- Analytical Skills
- Problem Solving
- Continuous Improvement Process
- Technical and Data Analysis
- Training Customer Service Agents
- Tracking, Ticketing Management and Documentation
Certification
- Explore Core Data Concepts in Microsoft Azure (Coursera)
- Microsoft Azure SQL (Coursera)
- AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 3 Core Services (LinkedIn)
- ITIL Foundation 4 First Look (LinkedIn)
- Learning Cloud Computing: Core Concepts (LinkedIn)
- Project Management: Technical Projects (LinkedIn)
- Cisco Certified Network Associate Routing and Switching, CCNA (CISCO)
- Cisco Certified Entry Networking Technician, CCENT (CISCO)
Affiliations
Member: Institute of Electronics Engineers of the Philippines (IECEP UAE)
Timeline
Senior Broadcast Engineer
iTelecast PH
08.2022 - Current
Consultant - Content and Traffic Manager
Motivate Media Group (World Expo 2020)
08.2021 - 04.2022
Conditional Access System Engineer
Orbit Showtime Network (OSN)
11.2010 - 07.2021
Conditional Access System Engineer
Orbit Communication
03.2009 - 11.2010
Officer in Charge – Technical Support Division
Composite Technology, Inc.
05.2008 - 03.2009
Conditional Access System Administrator
Philippine Multi-Media System, Inc.
10.2000 - 05.2008
Bachelor of Science - Electronics & Communications Engineering
Mapua Institute of Technology
High School - Electronics
Don Bosco Technical College
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