Silviu Lupulescu

IT Service Manager with 7+ years of experience delivering complex IT services, managing SLAs, and leading cross-functional teams. Proven track record in stakeholder management, incident/change control, and cloud & infrastructure services. Adept at aligning service delivery with organizational goals and ensuring client satisfaction through continuous improvement and operational excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.