Silverio V Zamora
San Pedro City
Summary
Dynamic and results-oriented professional with a proven track record at EO Executive Optical and McDonald’s. Excelled in customer service and problem-solving, enhancing customer satisfaction and team efficiency. Skilled in multitasking and time management, adept at driving projects to completion with meticulous attention to detail and effective communication.
Overview
5
5
years of professional experience
Work History
Customer Care Staff
EO Executive Optical
01.2021 - 01.2024
- Supported team initiatives by performing general clerical duties and maintaining organized workspaces.
- Assisted in daily operations to ensure smooth and efficient workflow coordination.
- Maintained communication with team members, contributing to successful project completion.
- Facilitated smooth operation of office tasks, ensuring all equipment and supplies were effectively managed.
- Assisted colleagues with administrative tasks, contributing to overall team success.
- Maintained accurate records, ensuring data integrity for departmental operations.
Customer Service Crew Member
McDonald’s
08.2018 - 09.2019
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
- Maintained a clean and organized work environment to ensure optimal service delivery.
- Established rapport with regular clients, fostering long-term loyalty through personalized interactions.
Education
K-12 - Humanities And Social Sciences (HUMSS)
Colegio De San Pedro
San Pedro Laguna07.2020
Skills
- Time management
- Customer service
- Problem solving
- Adaptability
- Multitasking
- Inventory tracking
- Communication skills
Timeline
Customer Care Staff
EO Executive Optical
01.2021 - 01.2024
Customer Service Crew Member
McDonald’s
08.2018 - 09.2019
K-12 - Humanities And Social Sciences (HUMSS)
Colegio De San Pedro
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