Sierha Mhay L. Marcos
Itogon, Benguet
Summary
Goal-driven and passionate job seeker with strong organizational skills eager to perform duties and responsibilities of the given task.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barangay Health Worker
Sangguniang Barangay
01.2023 - Current
- Cultivated interpersonal skills by building positive relationships with others.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Worked well in team setting, providing support and guidance.
- Provided assistance in medical and clerical works.
Part-Time Notetaker
Beehive Inc.
02.2022 - 04.2022
- Worked well in team setting, providing support and guidance.
- Used critical thinking to break down main topics, evaluate sentences to make good output.
- Paid attention to detail while completing assignments.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with strong sense of personal responsibility.
Lobby Shop Attendant
The Forest Lodge
11.2021 - 02.2022
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Ran errands and provided general office support in professional environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Customer Service Representative
Sitel
07.2021 - 11.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Promoted available products and services to customers during service, account management, and order calls.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Taking note of important details of customers for proper documentation.
Education
Bachelor of Science - Psychology
University of The Cordilleras
Gov. Pack, Baguio City 10.2020
Senior High School - Humanities of Social Sciences
University of The Cordilleras
Gov. Pack, Baguio City 06.2019
Junior High School - Secondary Education
St. Louis High School of Balatoc Inc.
Skyview, Virac 04.2017
Elementary - Primary Education
Balatoc Elementary School
Balatoc, Virac 05.2013
Skills
- Safety-Minded Worker
- Resourceful and Reliable Worker
- Independent Worker
- Time Maximization
- Report Transcription
- Product Promotion
- Records Preparation
- Brand Representation
- Problem-Solving Ability
- Recordkeeping Strengths
- Conflict Resolution
- Eloquent writing
- Confidence in public speaking
Certification
- Certified Civil Service Exam Passer- Sub Professional
Timeline
Barangay Health Worker
Sangguniang Barangay
01.2023 - Current
Part-Time Notetaker
Beehive Inc.
02.2022 - 04.2022
Lobby Shop Attendant
The Forest Lodge
11.2021 - 02.2022
Customer Service Representative
Sitel
07.2021 - 11.2021
Bachelor of Science - Psychology
University of The Cordilleras
Senior High School - Humanities of Social Sciences
University of The Cordilleras
Junior High School - Secondary Education
St. Louis High School of Balatoc Inc.
Elementary - Primary Education
Balatoc Elementary School
Similar Profiles
MA. CONSOLACION P. NUEVAMA. CONSOLACION P. NUEVA
Local Legislative Staff Officer V at Office of the Vice Mayor & Sangguniang BayanLocal Legislative Staff Officer V at Office of the Vice Mayor & Sangguniang Bayan
LIKECA JANE N. LASTIMOSALIKECA JANE N. LASTIMOSA
Member at Sangguniang KabataanMember at Sangguniang Kabataan
Rosella Marie OctavioRosella Marie Octavio
SK Kagawad at 7th Sangguniang Kabtaan Council of Brgy. MalandagSK Kagawad at 7th Sangguniang Kabtaan Council of Brgy. Malandag