Summary
Overview
Work History
Education
Skills
Training
Certificates And Licenses
Timeline
Generic
Siegfried Quimbo

Siegfried Quimbo

Tacloban City

Summary

Experienced with troubleshooting technical issues to provide effective resolutions. Utilizes strong customer service skills to ensure client satisfaction and loyalty. Knowledge of various software and hardware systems to efficiently diagnose and solve problems.

Overview

6
6
years of professional experience

Work History

Backoffice Support

OP360
08.2024 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Admin Aide I

Land Transportation Office
07.2021 - 08.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Customer Service Associate

Amazon
01.2019 - 04.2021
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Improved customer experience by maintaining high level of product knowledge and sharing it effectively.

OJT IT Staff

Leyte Normal University
06.2019 - 03.2021
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.

Education

Bachelor of Science - Information Technology

Leyte Normal University
03.2021

Skills

  • Computer Skills
  • Communication Skills
  • Organized
  • Customer service
  • Data entry
  • Microsoft Office
  • Technical support
  • Database management
  • Attention to detail
  • Reliability and punctuality

Training

OJT IT Staff, NBI Region Office 8, 2016

Certificates And Licenses

  • Civil Service Professional Eligibility
  • NCII Computer Systems Servicing

Timeline

Backoffice Support

OP360
08.2024 - 03.2025

Admin Aide I

Land Transportation Office
07.2021 - 08.2024

OJT IT Staff

Leyte Normal University
06.2019 - 03.2021

Customer Service Associate

Amazon
01.2019 - 04.2021

Bachelor of Science - Information Technology

Leyte Normal University
Siegfried Quimbo