A dynamic professional with a proven track record in strategic planning and operations management, I significantly enhanced client satisfaction and operational efficiency at Ayala Land International Sales. Skilled in staff management and negotiation, I excel in fostering stakeholder relationships and driving team success. Achieved notable cost savings through innovative solutions, demonstrating both hard and soft skills essential for leadership roles.
Hi, I’m
Shyrell Isa Santos
Pasig, Metro Manila,00
Summary
Overview
19
years of professional experience
1
Certification
Work History
Ayala Land International Sales
Associate Manager Real Estate
08.2022 - Current
Job overview
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
Hyundai
Retail Sales Manager
04.2019 - 03.2021
Job overview
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented targeted marketing campaigns that drove traffic into the store, increasing overall footfall and conversion rates.
- Developed sales incentives that motivated team members to reach their full potential, resulting in higher overall performance for the store.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
Good Morning International
Executive Assistant to the President
03.2017 - 04.2019
Job overview
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
- Organized and coordinated conferences and monthly meetings.
- Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
Juno Cars
Sales Associate
03.2006 - 08.2010
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Trace Computer Business CollageMakati City
Na from Associates Computer Technology
04-2005
University Overview
Skills
- Staff management
- Strategic planning
- Negotiation
- Operations management
Accomplishments
Accomplishments
- Achieved 100% through effectively helping with Sales Target .
- Collaborated with team of like Filipino american Chamber of Commerce northeast Washing in the development of International Deployment .
- Supervised team of 10 staff members.
- Documented and resolved Contral to sell which led to close the deal
Certification
- Philippines Driver's License
- Automotive Service Excellence Certification (ASE)
- Amazon Seller Va Master Class (ASMC ) Amazon nation
- Public Forum on Child Marriage practice from community women's prospective
Badminton
Badminton
playing badminton gives me numerous physical mental benefits for me gives improves to my heart health, burns calories and develops strengths in my legs, arms and core muscles and flexibility. A perfect outlet to release my stress enhance my concentrations mental clarity, promoting happiness foster teamwork and communication and friendship .Develop my self esteem and competitiveness
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Manager Real Estate
Ayala Land International Sales
08.2022 - Current
Retail Sales Manager
Hyundai
04.2019 - 03.2021
Executive Assistant to the President
Good Morning International
03.2017 - 04.2019
Sales Associate
Juno Cars
03.2006 - 08.2010
- Philippines Driver's License
- Automotive Service Excellence Certification (ASE)
- Amazon Seller Va Master Class (ASMC ) Amazon nation
- Public Forum on Child Marriage practice from community women's prospective
Trace Computer Business Collage
Na from Associates Computer Technology
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