SHYNNE IVY QUILATES
BRANCH MANAGER
PASAY
Summary
* Team Leadership
* Excellent Work Ethic
* Excellent time management
* Multi Tasking
Overview
11
11
years of professional experience
Work History
Branch Manager
RD PAWNSHOP INC.
PARANAQUE CITY
09.2018 - Current
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Generated financial and operational reports to assist management with business strategy.
- Developed annual branch business plans for maximum profitability and effectiveness.
- Boosted sales and customer loyalty through incentive programs.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Review reports, recommendations and requests from subordinate leadership
Administrative Assistant
STROPSHOP
MANDALUYONG
01.2017 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Trained new staff in company procedures, operational best practices and computer software.
Marketing Associate
NOREDECO
LA UNION
10.2015 - 12.2016
- Developed pre-season marketing plans to support department and divisional product strategies.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Provided analytical support and monitored data quality by interpreting and summarizing data and trends.
- Developed marketing strategies and resolved problems to drive sales.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Identified appropriate marketing channels and target customers for campaigns.
- Used search engine optimization to improve traffic to brand websites.
On the Job Training
SOCIAL SECURITY SYSTEM
LA UNION
04.2013 - 11.2016
- Completed audits and checklists to achieve regulatory compliances.
- Conducted customer feedback surveys to improve service levels.
- Set ambitious expectations for operations and established pathways to accomplishing goals.
- Review reports, recommendations and requests from subordinate leadership.
- Authorized use of teams and materials for specific departments and projects.
Education
Bachelor of Science - Business Administration And Management
DON MARIANO MARCOS MEMORIAL STATE UNIVERSITY
MID - LA UNION CAMPUS, SAN FERNANDO CITY, LA UNION 01.2013 - 04.2013
Skills
Trustworthy Branch Manager with years of practical experience and dedicated work ethic Self-motivated to consistently provide a class results in line with stringent targets and deadlines
Documentation
Customer service awareness
Reporting familiarity
Relationship building and management
Timeline
Branch Manager
RD PAWNSHOP INC.
09.2018 - Current
Administrative Assistant
STROPSHOP
01.2017 - 06.2018
Marketing Associate
NOREDECO
10.2015 - 12.2016
On the Job Training
SOCIAL SECURITY SYSTEM
04.2013 - 11.2016
Bachelor of Science - Business Administration And Management
DON MARIANO MARCOS MEMORIAL STATE UNIVERSITY
01.2013 - 04.2013