SHANE MALANA
Legazpi City
Summary
Seeking a rewarding career where my conceptual skills and personal attribute would be utilized in fulfilling company’s objective.
Overview
3
3
years of professional experience
Work History
Call Agent
Sutherland
01.2023 - 04.2023
Head Barista
VBORACAFE
04.2023 - 12.2024
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
SERVICE CREW
MCDONALDS
01.2022 - 12.2022
Education
College - Institute of Design And Architecture
Bicol University
Daraga02.2021
Senior High School -
AMA
Bacoor05.2020
High School -
Cavite National High School
Cavite City06.2017
Elementary -
Albay Central Schopl
Albay01.2007
Skills
- Quick learner
- Cooking
- Flexibility
- Adaptability
- Reliability
- Housekeeping
- Food & Beverage
- Bartending
- Positive and Friendly
Personal Information
- Age: 24
- Height: 5'6
- Weight: 55kg
- Place of Birth: Tanchuling legazpi City hospital
- Date of Birth: 06/05/00
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Accomplishments
● Passes the Institutional Assessment of Bread and Pastry Production NC II.
● Achiever during grade school.
● 3 months TESDA Online Program (TOP)
Food and Beverages Services NC II
June 14, 2021 - September 9, 2021
TOP Legazpi and Immaculate Conception College of Albay Inc. (Daraga, Albay)
Languages
English
Beginner (A1)
Tagalog
Beginner (A1)
Bicol
Beginner (A1)
Timeline
Head Barista
VBORACAFE
04.2023 - 12.2024
Call Agent
Sutherland
01.2023 - 04.2023
SERVICE CREW
MCDONALDS
01.2022 - 12.2022
College - Institute of Design And Architecture
Bicol University
Senior High School -
AMA
High School -
Cavite National High School
Elementary -
Albay Central Schopl
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