SHIRLEY DE GUZMAN

• Established strong customer relationships through excellent communication and attentive service.
• Managed financial operations from selecting and purchasing good and quality items up to selling.
• Personally do the accounting and inventory of all items
• Engaged to the most updated marketing strategy using social media platforms like Facebook, Tiktok, Instagram and the likes.

Overseeing all aspects of the business, from daily operations to financial management and staff supervision.

Responsible for merchandising, sales, customer service and ensuring the boutiques financial success and brand identity.

Handling returns and exchanges, and managing the marketing strategies to increase sales volume.

• Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
• Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
• Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
• Developed correspondence letters and memos