Shirin Cerbolles Khabbaz
Professional Services Representative
Iloilo City
Summary
Seeking a full time position as Cabin Crew in PAL that will allow me to showcase, share, and enhance my skills, energy, achievements, and talents. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Professional Services Representative
Unilab Inc.
01.2019 - Current
- I play a major part in achieving organizational goals by harnessing deep relationships with medical and allied health professionals through methods tailored to their specific needs
- Promote pharmaceutical and healthcare products, and consistently conduct Customer Service and Relationship Marketing initiatives that satisfy the needs of customers
- Moreover, I assessed territorial sales performance, review competitor activities, identify gaps and growth opportunities, and implement appropriate action plans, with the end goal of delivering total sales and brand targets.
- Top Category PSR for GSG1 in 2019
- Top 3 Category PSRs for GSG1 in 2019
- Top 30 Across Categories PSR Aware
Virtual Assistant
Woodfordia Inc.
04.2018 - 12.2019
- Marketing the client’s products and services by generating original articles and blog posts that help increase their online visibility and sales
- Full time social media manager and content curator for Woodford Folk Festival.
Virtual Assistant
Chicagoland Appraisals
09.2016 - 04.2017
- Data entry, Marketing, and Social Media Specialist
- Advertising Campaigns
- Familiar with Total by a la mode, Constant Contact, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
CUSTOMER SOLUTIONS OFFICER
Smart Communications Inc.
08.2014 - 09.2015
- Marketing, close sales, and offer solutions to clients through call – outs, face – to – face interactions, and field work
- Taking care of customers’ needs through professional, helpful, high quality service and assistance before, during, and after the customer’s needs are met.
SEO ARTICLE WRITER
Property Solutions
11.2013 - 05.2014
- Marketing the client’s various properties by generating original articles related to the client’s product and or services, and posting them online
- SEO/SEM.
SEO ARTICLE WRITER
Market Ease Business Solutions
07.2012 - 11.2013
- Marketing the client’s various products and services by generating original articles and posting them online
- SEO/SEM.
TV PERSONALITY
Mag TV na Amiga ABS – CBN Broadcasting Corporation
11.2010 - 01.2012
- Marketing food, lifestyle, and culture through the magazine TV show, Mag TV na Amiga
- Hosted live in the following events.
INTERN
The Daily Guardian Newspaper, Aksyon Radyo Iloilo, GMA – 7 Iloilo City
11.2009 - 01.2010
- Showcased skills and talents learned and harnessed for various companies affiliated with my University through articles published in newspapers, and news broadcasting through radio and TV.
Education
Bachelor of Arts in Mass Communication -
Saint Paul University Iloilo
Iloilo City, Iloilo 01.2006 - 04.2010
Skills
Brand representation
undefinedPersonal Information
Place of Birth: Iloilo City, Philippines
Seminars Training
- Smart Communications Inc.: NEO CARAVAN
- The Daily Guardian: Journalism Practicum
- Aksyon Radyo Iloilo: Radio Broadcasting Practicum
- GMA – 7: TV Broadcasting Practicum
References
Available upon request.
Timeline
Professional Services Representative
Unilab Inc.
01.2019 - Current
Virtual Assistant
Woodfordia Inc.
04.2018 - 12.2019
Virtual Assistant
Chicagoland Appraisals
09.2016 - 04.2017
CUSTOMER SOLUTIONS OFFICER
Smart Communications Inc.
08.2014 - 09.2015
SEO ARTICLE WRITER
Property Solutions
11.2013 - 05.2014
SEO ARTICLE WRITER
Market Ease Business Solutions
07.2012 - 11.2013
TV PERSONALITY
Mag TV na Amiga ABS – CBN Broadcasting Corporation
11.2010 - 01.2012
INTERN
The Daily Guardian Newspaper, Aksyon Radyo Iloilo, GMA – 7 Iloilo City
11.2009 - 01.2010
Bachelor of Arts in Mass Communication -
Saint Paul University Iloilo
01.2006 - 04.2010
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