SHINSUNG CHO
Taguig
Summary
Dynamic General Manager at JSR with a proven track record in operations management and team leadership. Successfully implemented strategies that boosted sales and profitability while fostering a collaborative work environment. Skilled in client relations and problem resolution, ensuring high employee satisfaction and loyalty among clients and partners.
Overview
10
10
years of professional experience
Work History
General Manager
JSR
Taguig, Metro Manila, Philippines
10.2015 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Science - BSBA - EM
De La Salle - College of Saint Benilde
Manila, Metro Manila, Philippines06-2016
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Team leadership
- Client relations
- Process improvements
- Business administration
- Financial administration
Languages
English
Upper intermediate (B2)
Korean
Bilingual or Proficient (C2)
Timeline
General Manager
JSR
10.2015 - Current
Bachelor of Science - BSBA - EM
De La Salle - College of Saint Benilde