SHIENALYN M. ELA
Summary
To obtain a position that requires flexibility and a willingness to embrace change, where I can utilize my adaptability and dedication to achieving results.
Overview
8
8
years of professional experience
Work History
Store Manager
Scouter’s Eatery
01.2020 - 02.2025
- Achieve or exceed sales targets and manage profitability by controlling costs (labor, inventory, utilities, etc.)
- Manage inventory levels to minimize spoilage, waste, and out-of-stock situations
- Maintain a clean, organized, and safe store environment, adhering to store standards and health and safety regulations
Barista Service Crew
Krispy Kreme
10.2016 - 03.2019
- Prepared the store for daily operations, ensuring a welcoming and efficient environment
- Processed customer transactions accurately and efficiently using POS system
- Crafted and served a variety of hot and cold beverages, including coffee, espresso drinks, and blended coffee specialties
- Provided exceptional customer service by describing menu items, answering inquiries, and offering product recommendations
Education
Our Lady of Fatima University
01.2015
High School -
Don Alejandro Roces Sr. Sci-Tech High School
01.2013
Elementary School -
Kamuning Elementary School
01.2009
Skills
- Professional Cooking
- Food Safety
- Food and Beverage Services
- Barista
Skills Certificates
- Introduction to Professional Cooking, 09/01/13, Burgoo, QC
- Basic Food Safety Training, 10/01/13, Chilli’s, QC
- NATIONAL CERTIFICATE II (NCII) Food and Beverage Services, 09/01/14, 14131402 019714
- NATIONAL CERTIFICATE II (NCII) – Barista, 04/01/16
Timeline
Store Manager
Scouter’s Eatery
01.2020 - 02.2025
Barista Service Crew
Krispy Kreme
10.2016 - 03.2019
High School -
Don Alejandro Roces Sr. Sci-Tech High School
Elementary School -
Kamuning Elementary School
Our Lady of Fatima University
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