SHIELA MARIE VERANO
PAGADIAN CITY, ZAMBOANGA DEL SUR
Summary
Personable and organized with knack for managing administrative tasks and ensuring seamless operations. Knowledge of scheduling and email management, coupled with proficiency in data entry and document preparation. Focused on delivering efficiency and supporting business growth through reliable assistance.
Overview
4
4
years of professional experience
Work History
PHARMACY ASSISTANT
Company
PAGADIAN CITY, ZAMBOANGA DEL SUR
06.2014 - 03.2018
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Education
Bachelor of Science - HOTEL AND RESTAURANT MANAGEMNET
JH CERILLES STAE COLLEGE
PAGADIAN CITY, ZAMBOANGA DEL SUR04-2013
PROFESSIONAL EDUCATION COURSE - TEACHER
LUCAN CENTRAL COLLEGES
PAGADIAN CITY, ZAMBOANG DEL SUR04-2013
Skills
- Online research
- Email management
- Meeting documentation
- Language proficiency
- Multitasking Abilities
- Customer and client relations
- Problem-solving abilities
Timeline
PHARMACY ASSISTANT
Company
06.2014 - 03.2018
Bachelor of Science - HOTEL AND RESTAURANT MANAGEMNET
JH CERILLES STAE COLLEGE
PROFESSIONAL EDUCATION COURSE - TEACHER
LUCAN CENTRAL COLLEGES