SHIELA MAE SALCEDO
Cagayan de Oro
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and service. Engaging wait staff member with ability to articulate and help customers make Menu choices. Pursuing similar position where skills in conflict resolution will be embraced.
Overview
7
7
years of professional experience
Work History
BARTENDER
LIMKETKAI LUXE HOTEL
03.2023 - Current
- Taking guest and have some topic
- Friendly also for guests
- Elevate customer service by training staff, optimizing restaurant operations and efficiently resolving order issues.
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
- Processed cash, credit card and voucher payment to fast track process.
- Received orders from wait staff and delivered Beverages to guests.
- Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
- Maintained brand image by keeping neat personal appearance.
- Monitored ice machine production and filled drink ice dispensing bins to keep steady supply.
WAITRESS
PEDROS RESTAURANT
08.2020
- Stock Knowledge by serving.
- Serving also for any Event like the Government,Birthdays,Weddings etc.
- Greeted new customer, answered initial question and took drinks orders
- Cleared and Reset tables with clean service ware to uphold faultless restaurant standards.
- Delivered friendly and fast service ton process high-volume food and drink orders at peak times.
- Hand-washed dishes and glassware.
WAITRESS
LIMKETKAI LUXE HOTEL
06.2018 - 04.2020
- Stock Knowledge by serving.
- Serving also for any Event like the Government,Birthdays,Weddings etc.
- Greeted new customer, answered initial question and took drinks orders
- Cleared and Reset tables with clean service ware to uphold faultless restaurant standards.
- Delivered friendly and fast service ton process high-volume food and drink orders at peak times.
- Hand-washed dishes and glassware.
Education
Bachelor of Science - Hotel Restaurant Management
Southern Philippines College
Cagayan De Oro, Province Of Misamis Oriental05-2018
High School - undefined
Yumbing National High School
01.2014
Elementary - undefined
Agoho Elementary School
01.2010
Skills
- Communication
- Problem Solving
- Active Listening
- Multitasking
- Team Work
- Costomer Service
- Food or Drinks Safety
Timeline
BARTENDER
LIMKETKAI LUXE HOTEL
03.2023 - Current
WAITRESS
PEDROS RESTAURANT
08.2020
WAITRESS
LIMKETKAI LUXE HOTEL
06.2018 - 04.2020
High School - undefined
Yumbing National High School
Elementary - undefined
Agoho Elementary School
Bachelor of Science - Hotel Restaurant Management
Southern Philippines College
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