Shiela Mae Gordo
Registered Pharmacist, Virtual Assistant SMM
Santiago City
Summary
To work with maximum potential in a challenging and dynamic environment,with an opportunity of working with diverse group of people and enhancing my professional skills with learning and experience for career growth.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Social Media Manager
We Whiten
Tempe
03.2023 - 06.2023
- Responsible for managing various social media accounts Creating content, scheduling posts, and monitoring analytics
- Worked closely with the marketing team to develop social media strategies and campaigns that aligned with overall business objectives
- Engage to people/clients, leverage monitoring tools for insights and align our work with the brand's goals.
License Pharmacist/Branch Manager
South Star Drug Inc
09.2021 - 06.2023
- Patient Counseling/Customer Counseling, Stock/Product analyst, Sales and Marketing strategy.
- Attending Customers complaints, query and maintained friendly and professional customer interactions.
- Processes customer and account source documents by reviewing data for deficiencies.
- Resolves deficiencies by using standard procedures or returning incomplete documents to the technical team for resolution.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
Regulatory Pharmacist/Administrative Officer
Ferma Drug Enterprises
07.2018 - 09.2021
- Specialize in different compliance of government facility such as FDA, PDEA, PHILGEPS and bidding for government supplies.
- Trainor and speaker for medical representatives
- Product formulation/Product Research
- Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintains data entry requirements by following data program techniques and procedures.
- Secures information by completing data base backups.
- Maintains operations by following policies and procedures and reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Working closely with cross-functional teams, such as quality control and manufacturing to ensure productionprocesses were aligned with regulatory requirements
- Coordinated various administrative support functions,including scheduling,event planning, and office management.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
Education
Bachelor Of Science In Pharmacy - Drugs & Medicine
University of La Salette
06.2013 - 04.2018
Skills
Clinical research, Product formulation, Product Marketingundefined
Timeline
Social Media Manager
We Whiten
03.2023 - 06.2023
License Pharmacist/Branch Manager
South Star Drug Inc
09.2021 - 06.2023
Regulatory Pharmacist/Administrative Officer
Ferma Drug Enterprises
07.2018 - 09.2021
Bachelor Of Science In Pharmacy - Drugs & Medicine
University of La Salette
06.2013 - 04.2018
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