Shiela Mae Gordo
Registered Pharmacist, Virtual Assistant SMM
Santiago City
Summary
To work with maximum potential in a challenging and dynamic environment,with an opportunity of working with diverse group of people and enhancing my professional skills with learning and experience for career growth.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Social Media Manager
We Whiten
Tempe
03.2023 - 06.2023
- Responsible for managing various social media accounts Creating content, scheduling posts, and monitoring analytics
- Worked closely with the marketing team to develop social media strategies and campaigns that aligned with overall business objectives
- Engage to people/clients, leverage monitoring tools for insights and align our work with the brand's goals.
License Pharmacist/Branch Manager
South Star Drug Inc
09.2021 - 06.2023
- Patient Counseling/Customer Counseling, Stock/Product analyst, Sales and Marketing strategy.
- Attending Customers complaints, query and maintained friendly and professional customer interactions.
- Processes customer and account source documents by reviewing data for deficiencies.
- Resolves deficiencies by using standard procedures or returning incomplete documents to the technical team for resolution.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
Regulatory Pharmacist/Administrative Officer
Ferma Drug Enterprises
07.2018 - 09.2021
- Specialize in different compliance of government facility such as FDA, PDEA, PHILGEPS and bidding for government supplies.
- Trainor and speaker for medical representatives
- Product formulation/Product Research
- Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintains data entry requirements by following data program techniques and procedures.
- Secures information by completing data base backups.
- Maintains operations by following policies and procedures and reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Working closely with cross-functional teams, such as quality control and manufacturing to ensure productionprocesses were aligned with regulatory requirements
- Coordinated various administrative support functions,including scheduling,event planning, and office management.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
Education
Bachelor Of Science In Pharmacy - Drugs & Medicine
University of La Salette
06.2013 - 04.2018
Skills
Clinical research, Product formulation, Product MarketingCommunication Skills, Customer Service skills, Leadership Experience, Self management skills, Critical thinking skills
Pharmaceutical sales and services
Patient education and counseling
Training and mentoring
Pharmacy operations management
Microsoft Office proficient, Data encoder/Entry-level
Timeline
Social Media Manager
We Whiten
03.2023 - 06.2023
License Pharmacist/Branch Manager
South Star Drug Inc
09.2021 - 06.2023
Regulatory Pharmacist/Administrative Officer
Ferma Drug Enterprises
07.2018 - 09.2021
Bachelor Of Science In Pharmacy - Drugs & Medicine
University of La Salette
06.2013 - 04.2018