Shiahen Diaz
Lubao, Province Of Pampanga,PAM
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Waitress/Junior Barista
Shabu Shabu (Japanese Experience)
06.2024 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress/Junior Barista
Sushi Niko
05.2022 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress/Junior Barista
Ni Hao Chinese Restaurant
05.2021 - 07.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Bachelor of Secondary Education - English Education
Guagua National Colleges
Guagua, Province Of Pampanga, PhilippinesHigh School Diploma -
Alessandro Volta Secondary School
Tortoreto Lido Teramo, ItalySkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Timeline
Waitress/Junior Barista
Shabu Shabu (Japanese Experience)
06.2024 - 10.2024
Waitress/Junior Barista
Sushi Niko
05.2022 - 05.2024
Waitress/Junior Barista
Ni Hao Chinese Restaurant
05.2021 - 07.2021
Bachelor of Secondary Education - English Education
Guagua National Colleges
High School Diploma -
Alessandro Volta Secondary School
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