GSAP


An Accounting professional with over 18 years of solid experience in
tax, general accounting, customer service, office administration and
process migration.With strong managerial and organizational skills combined with proficiency on different integrated accounting systems.
High exposure in various US States and Federal taxes. Adept in
performing in-depth analysis and validation of transactional data
focused on ensuring accuracy in financial reporting. Strong
interpersonal and excellent verbal and written communication skills
used to collaborate with Stakeholders in resolving and
mitigating reporting/audit issues.Proactive in looking for and
delivering process improvements.Quick Learner, self-starter and
with keen attention to details.Goal focused, team player and
resilient.
· Timely collection of all customers outstanding balances to minimize company debt position
· Deliver the following IG Metrics:
IG Process Overdue target of 9M USD
Zero >90 days process overdue by volume and value
25% Query reduction Achieve 95% PNOQ Target
Zero ISOA imbalances and zero SOA to SOA imbalances due to late/missing accrual and missing invoice postings
SOAR
· Ensure all payments are correctly receipted in customer accounts in a timely manner following global procedures
· Ensure customer accounts are reconciled at all times and Statement of Account is sent on a monthly and quarterly basis.
· Pro-actively seek to resolve all issues through emails, IM and calls.
· Pro-actively seek to resolve unallocated cash amounts in a timely manner
· Refer to Accounts Receivable Reporting Database to access monthly reports.
· Ensure disputed billing has been officially logged in the ‘My Query’ tool for tracking and resolution.
· Disputed billing not resolved via official query logging or local Customer Service Manager involvement is to be reported to the Accounts Receivable Manager for escalation, in a timely manner.
· Provide coaching, guidance and support to other Accounts Receivable analyst
· Ensure billing inquiries logged in QMT are assigned within 48 hours
· Ensure global mailbox system is monitored daily and takes appropriate action
· Ensure billing inquiries are routinely monitored and where inquiry is not resolved within 30 days adhere to the established escalation procedures
· Provide status of billing inquiry to customer in a timely fashion
· Provide query handling analysis reports on request of SIMs and/or customers
· Perform cash application and allocation of customer receipts, month-end SOAR analysis and quarter-end reconciliation with Intra Group Companies
· Ensure all unallocated and unapplied items are followed up in a timely manner and allocated to the correct customer account within 7 working days
· Analyze Accounts Receivable balances via SOAR reporting
· Identify and capture continuous improvement opportunities
· In charge in uploading time and cost entries incurred by legal counsel and agents for Asia Pacific accounts
· Updates the clients regularly through emails and calls
· Perform cash and credit application. Responsible for abiding by the procedures put in place to ensure cash/credit is applied timely and accurately
· Worked with Transition Team to keep track on the progress of the training and continuous assessment of the trainees.
· Participated in all transition calls conducted by transition team to do a touch point with the client on the progress of the training.
· Prepared all tools in keeping track of the metrics of the team in terms of volume and accuracy.
· Handles and monitors the past due accounts of the company (both individual and corporate) Formulate and implement efficient work systems to facilitate faster, effective and competent work output
· Works closely with the Head of the Special accounts
· Analyzes, coordinates and reconciles various sensitive accounts for proper disposition Ensures effective remedial of bad debts through special collection arrangements, endorsement of accounts for legal action and recommendations on the improvement in credit policies
· Ensures effective remedial of bad debts through special collection arrangements, endorsement of accounts for legal action and recommendations on the improvement in credit policies
· In charge and oversee the company’s disbursement activities
· Checking and verifying of expense liquidation report submitted by the employees and salesmen
· Compute the Salesman's Commission monthly including their Third Party Commission
· Assist our payroll officer in making our weekly and monthly payroll
· Prepare monthly expense report of the Six Companies as well as the monthly PURCHASES Report.
· Filing Monthly Witholding taxes & Input Taxes of all the Companies to the BIR & preparing their Certificates of Creditable Tax Witheld at Source of all the Suppliers.
Corporate tax filings
Federal and state tax returns
Skilled in [Software]
Research and documentation
Internal tax policies
General ledger reconciliations
SAP expertise
Account reconciliation processes
GSAP
Avalara
Netsuite