Dynamic banking professional with extensive experience at BDO Network Bank, excelling in operations management and staff training. Proven track record in developing and implementing successful sales strategies, enhancing customer satisfaction, and ensuring compliance. Adept at cross-functional team coordination, driving performance, and fostering personnel development to achieve business objectives.
1.Develops sales and marketing strategies for the region. Implements these strategies to achieve business goals and customer satisfaction.
2, Exercises approving and administrative authority in the operations of the Region by proper and timely approvals on transactions referred by the Area Head. Complies with internal control, authority limits and adhere to bank's policies and regulatory requirements.
3. Attends to administrative related matters such as conduct of regular meetings among members of the Region. Ensures implementation of security measures of the Region.
4. Handles manpower management and effects personnel movements within the Region based on the level of authority, career planning and development of branch personnel under the Region.
5. Ensures all branches are properly staffed from officers down to the staff level upon opening.
1. Develops sales and marketing strategies for the area. Implements these strategies to achieve business goals and customer satisfaction.
2. Exercises approving and administrative authority in the operations of the area by proper and timely approvals of various transactions. Complies with internal controls , authority limits and adheres to the bank's polices and regulatory requirements.
3.. Attends to administrative related matters such as the conduct of meetings , implementation of safety and security measures for the area
4 Handles manpower issues, initiates personnel movement, career planning and development of branch personnel under the area
6. Ensures all branches are properly staffed from officers to the staff level upon opening
1. Develops sales and marketing strategies for the branch. Implements these strategies to achieve business goals and customer satisfaction
2. Ensures acceptable accuracy level on marketing, cash and accounting operations including customer handling.
3. Exercises approving and administrative authority in the operations of the branch by proper and timely approvals of various transactions being mindful of control and compliance requirements within the bank
4. Attends to administrative related matters such as the conduct of regular meetings among members of the branch, ascertains disbursements, premises upkeep, review and implementation of policies and procedures for better management of the branch.
5. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel
6. Acts as consumer assistance officer
1. Supervises the over all cash and marketing operations of the branch
2. Supervises the efficient cash servicing to clients and cash transfers to other branches /banks, acceptable accuracy level of cash and sufficient management of cash requirements.
3. Ensures secured and continued availability of ATM operations to meet customer needs
4. Assumes accounting responsibility on vouching of transactions for branches without accounting assistant
5. Ensures adherence to prescribed bank's policies and procedures, internal control, external regulatory requirements, and compliance to service standards of branch personnel.
6. Assists in achieving branch financial targets
7. Acts as alternate Consumer assistance officer
Responsible for providing service to clients relative to account opening, placements, client inquiries and after sales services. Sells the bank's products and services
1. Process loan releases
2. Posting of loan payments
3. Monitoring of loan maturities
4. Conducts collection of delinquent accounts
5. Conducts briefing to clients.
6. Account maintenance