Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheryl Suelan

Digos, Province of Davao del Sur

Summary

Dynamic banking professional with extensive experience at BDO Network Bank, excelling in operations management and staff training. Proven track record in developing and implementing successful sales strategies, enhancing customer satisfaction, and ensuring compliance. Adept at cross-functional team coordination, driving performance, and fostering personnel development to achieve business objectives.

Overview

24
24
years of professional experience

Work History

Region Head

BDO Network Bank
03.2021 - Current

1.Develops sales and marketing strategies for the region. Implements these strategies to achieve business goals and customer satisfaction.

2, Exercises approving and administrative authority in the operations of the Region by proper and timely approvals on transactions referred by the Area Head. Complies with internal control, authority limits and adhere to bank's policies and regulatory requirements.

3. Attends to administrative related matters such as conduct of regular meetings among members of the Region. Ensures implementation of security measures of the Region.

4. Handles manpower management and effects personnel movements within the Region based on the level of authority, career planning and development of branch personnel under the Region.

5. Ensures all branches are properly staffed from officers down to the staff level upon opening.

Area Head

BDO Network Bank
09.2017 - 02.2021

1. Develops sales and marketing strategies for the area. Implements these strategies to achieve business goals and customer satisfaction.

2. Exercises approving and administrative authority in the operations of the area by proper and timely approvals of various transactions. Complies with internal controls , authority limits and adheres to the bank's polices and regulatory requirements.

3.. Attends to administrative related matters such as the conduct of meetings , implementation of safety and security measures for the area

4 Handles manpower issues, initiates personnel movement, career planning and development of branch personnel under the area

6. Ensures all branches are properly staffed from officers to the staff level upon opening


Branch Head

BDO Network Bank
09.2009 - 09.2017

1. Develops sales and marketing strategies for the branch. Implements these strategies to achieve business goals and customer satisfaction

2. Ensures acceptable accuracy level on marketing, cash and accounting operations including customer handling.

3. Exercises approving and administrative authority in the operations of the branch by proper and timely approvals of various transactions being mindful of control and compliance requirements within the bank

4. Attends to administrative related matters such as the conduct of regular meetings among members of the branch, ascertains disbursements, premises upkeep, review and implementation of policies and procedures for better management of the branch.

5. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel

6. Acts as consumer assistance officer

Service Officer

One Network Bank
09.2006 - 08.2009

1. Supervises the over all cash and marketing operations of the branch

2. Supervises the efficient cash servicing to clients and cash transfers to other branches /banks, acceptable accuracy level of cash and sufficient management of cash requirements.

3. Ensures secured and continued availability of ATM operations to meet customer needs

4. Assumes accounting responsibility on vouching of transactions for branches without accounting assistant

5. Ensures adherence to prescribed bank's policies and procedures, internal control, external regulatory requirements, and compliance to service standards of branch personnel.

6. Assists in achieving branch financial targets

7. Acts as alternate Consumer assistance officer

Marketing Assistant

One Network Bank
06.2005 - 09.2006

Responsible for providing service to clients relative to account opening, placements, client inquiries and after sales services. Sells the bank's products and services

Accounting Specialist

One Network Bank
01.2005 - 05.2005
  • Processed accounts payable and receivable transactions ensuring accuracy and timely processing.
  • Reconciled financial statements to maintain compliance with company policies and accounting standards.
  • Vouching of transactions
  • Prepares entries for approval
  • Checks loan release documents prior to loan crediting
  • Acts as alternate vault custodian
  • Conducts checking on accountable items

Loans Processor and Bookkeeper

One Network Bank
07.2001 - 05.2005

1. Process loan releases

2. Posting of loan payments

3. Monitoring of loan maturities

4. Conducts collection of delinquent accounts

5. Conducts briefing to clients.

6. Account maintenance

Education

Bachelor of Science - Business Administration

Cor Jesu College, Inc
Digos City
03-2001

Skills

  • Staff training and development
  • Operations management

  • Cross-functional team coordination
  • Sales management

Timeline

Region Head

BDO Network Bank
03.2021 - Current

Area Head

BDO Network Bank
09.2017 - 02.2021

Branch Head

BDO Network Bank
09.2009 - 09.2017

Service Officer

One Network Bank
09.2006 - 08.2009

Marketing Assistant

One Network Bank
06.2005 - 09.2006

Accounting Specialist

One Network Bank
01.2005 - 05.2005

Loans Processor and Bookkeeper

One Network Bank
07.2001 - 05.2005

Bachelor of Science - Business Administration

Cor Jesu College, Inc
Sheryl Suelan