Sheryl Ranido
Guiuan, Eastern Samar
Summary
Dedicated, detail-oriented Administrative Assistant and Reservation Agent with hands-on experience in streamlining administrative processes, managing communications, and delivering exceptional customer service. Proven ability to streamline reservation processes and effectively manage client interactions. Strong organizational, communication, and problem-solving skills, coupled with a commitment to confidentiality and operational efficiency.
Overview
2
2
years of professional experience
Work History
Administrative Assistant/Reservation Agent
Irish Tours For You
02.2022 - 05.2024
- Streamlined email management, coordinated procurement processes, and provided comprehensive administrative support, including document preparation and file management
- Maintained organized filing systems and accurate records, generating reports for supplier performance and operational efficiency
- Acted as a central point of contact for clients, suppliers, and internal staff, ensuring accurate and professional communication
- Prioritized tasks, proactively identified challenges, and demonstrated flexibility in a dynamic environment
- Conducted client consultations, efficiently booked hotels/B&Bs based on preferences, and delivered exceptional customer service.
Education
Bachelor of Science in Biology - Medical Biology (Specialization) -
Leyte Normal University
01.2023
Skills
- Organizational Skills
- Communication Skills
- Time Management
- Multi-Tasking
- Adaptability
- Problem-solving
- Confidentiality
- Technology Proficiency
- Customer Service
- Quality Assurance
- Travel Coordination
- Spreadsheet Management
- Mail Management
- Database entry
Timeline
Administrative Assistant/Reservation Agent
Irish Tours For You
02.2022 - 05.2024
Bachelor of Science in Biology - Medical Biology (Specialization) -
Leyte Normal University
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