Summary
Overview
Work History
Education
Skills
Timeline
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Sheryl Ngaya

Baguio City, Province of Benguet

Summary

Dynamic HR professional with extensive experience at Aumni PH Inc, excelling in employee engagement and benefits administration. Proven track record in enhancing workplace culture through relationship building and critical thinking. Skilled in Microsoft Office Suite and recordkeeping, driving compliance and operational efficiency while fostering a positive work environment.

Overview

3
3
years of professional experience

Work History

Associate Human Resources and Admin Manager

Aumni PH Inc
10.2023 - Current
  • Facilitate employee orientation on attendance and leave application tools, ensuring continuous dissemination of updates while addressing queries and providing clarification as needed.
  • Advocating for healthy work-life balance within organization by utilizing resources like EAP and HMO coverage while encouraging employee engagement with onsite clinic
  • Maintained accurate records of employee data, ensuring confidentiality and compliance with data protection regulations.
  • Managed benefits administration, ensuring accuracy and timely delivery to all employees.
  • Supported diversity and inclusion efforts by cultivating an inclusive company culture and championing available Firm wide initiatives and programs.
  • Provided guidance to people managers regarding performance management and annual performance reviews, providing constructive feedback and clarification regarding the use of available tools in me@jpmc.
  • Managed benefits administration tasks, ensuring timely enrollment and accurate recordkeeping.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Maintained payroll and benefits for employees in various locations, coordinating with Payroll Ops to ensure accurate and timely processing of compensation and benefit.
  • Collaborated with talent operations and IT during onboarding sessions for new hires, offering assistance as needed.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Educated people managers regarding appropriate employee corrective measures while promoting adherence to firmwide policies and procedures.
  • Improved internal communication channels for better information flow among departments by leveraging the transition to HR case requests, Knowledge Articles in me@jpmc and HR email distro in Outlook.
  • Developed relationships with external vendors for efficient sourcing of HR services and products.
  • Collaboration with Site operations team in ensuring compliance with OSH standards and DOLE reportorials.
  • Responded to employee inquiries and resolved complaints to establish trust and increase satisfaction.
  • Facilitated collaboration between Baguio and Cebu's administrative personnel to finalize processing of business permits and legal compliance for APH Services Inc during relocation from FLB to Cbloc with the guidance of senior management.
  • Spearheaded processing of documentary requirements of both Aumni PH Inc and APH Services Inc for kick-off of Multi-employer retirement plan, engaging with various stakeholders and upholding data privacy standards throughout entire process.
  • Executed UAT testing alongside project managers to optimize internal processes and tools, encompassing PTT AWS migration, ETIQA automation testing, and Docusign UAT testing for BIR 2316 processing.
  • Participated in departmental meetings to discuss innovative strategies to improve services.

Administrative Operations Officer | Company Nurse

Aumni Ph Inc
01.2022 - 09.2023
  • Executed employee clinic assessments while maintaining updated medical records and trackers.
  • Implementing petty cash audits and fulfilling liquidation requirements.
  • Reported issues to higher management with great detail.
  • Assisted in onboarding new employees, providing HR orientation, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Streamlined medical record keeping, maintaining efficient documentation of all employee cases.
  • Formulated and executed approved regularization policy and regularization notices for probationary employees in alignment with organizational goals and procedures.
  • Constructed employee clearance documents and APH resignation procedure, working alongside manager to cover all required details and achieved successful approval and implementation.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Monitored employee attendance and punctuality, resolving recurring issues promptly to avert long-term patterns through effective communication and collaboration with people managers and senior management.
  • Reviewed performance metrics, recognizing opportunities for enhancement and enacting crucial adjustments under senior management direction
  • Facilitated project coordination and served as liaison among departments including Talent, Customer Operations, IT, and Finance to ensure seamless communication and collaboration.
  • Facilitated final interviews and supported seamless offboarding processes by creating and managing knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instructions.
  • Led and organized 8-hour Mandatory Occupational Safety and Health Training for employees alongside OSH Committee members.
  • Facilitated collaboration with provider to ensure seamless scheduling and execution of Annual Physical Examinations.
  • Addressing employee queries, concerns and grievances while ensuring legal compliance.
  • Responded to emergencies onsite by rendering initial assessment, prompt first aid treatment and/or conducting patients needing higher level of medical care to the nearest hospital.
  • Maintaining compliance with OSH periodic reporting standards
  • Conducted nursing assessment, triage, treatment and education for employee health concerns.
  • Supplied wellness materials and information to employees to prevent sickness, fatigue and mental burnout while fostering positive company culture.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase employee satisfaction.
  • Maintained confidentiality of sensitive information by adhering to strict data privacy policies.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Bachelor of Science - Nursing

Benguet State University
La Trinidad, Province Of Benguet, Philippines
04-2011

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management
  • Critical thinking
  • Relationship building
  • Administrative support
  • Microsoft Office Suite
  • HR support
  • Team collaboration
  • Recordkeeping and reporting
  • Contract administration

Timeline

Associate Human Resources and Admin Manager

Aumni PH Inc
10.2023 - Current

Administrative Operations Officer | Company Nurse

Aumni Ph Inc
01.2022 - 09.2023

Bachelor of Science - Nursing

Benguet State University

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Sheryl Ngaya