Sherwin Terrenal
Santa Rosa, Province Of Laguna,LAG
Summary
Dynamic and reliable professional with a clean driving record and exceptional customer service skills, honed at Lazada Group. Proven ability to build strong client relationships and optimize delivery routes, ensuring timely and efficient service. Committed to maintaining high standards of professionalism and attention to detail in all transportation tasks.
Overview
20
20
years of professional experience
Work History
Lazada Courier
Lazada Group
Santa Rosa, Province Of Laguna, Philippines
09.2019 - 07.2025
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
Expat Driver
Operation Maintenance Technology Phils. Inc.
Santa Rosa, Province Of Laguna, Philippines
03.2005 - 09.2019
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
Education
No Degree - Computer Data Processing And Management
San Pedro College of Business And Administration
San Pedro, Province Of Laguna, Philippines06-1998
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills
- Time management
- Clean driving record
- Valid Driver's license
- Route planning
- Relationship building and rapport
- Attention to confidentiality
Timeline
Lazada Courier
Lazada Group
09.2019 - 07.2025
Expat Driver
Operation Maintenance Technology Phils. Inc.
03.2005 - 09.2019
No Degree - Computer Data Processing And Management
San Pedro College of Business And Administration