Sherwin Labrado
Coordinator
Confessor Street City Of Koronadal
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
6
6
Certifications
1
1
Language
Work History
Manager of Operations
Motorhub Corp./Yamaha Philippines
2018.02 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
Credit Investigator
LYR Marketing Corp.
2017.11 - 2018.02
- Testified in administrative hearings and as witness in criminal cases.
- Interpreted and applied state statutes and federal regulations.
- Conducted non-complex investigations, recovery efforts and analyses.
- Gathered, preserved and presented relevant and pertinent evidence.
- Made decisions and recommendations about extending lines of credit.
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
- Analyzed credit scores to determine borrowers' creditworthiness.
Collector
LYR Marketing
2016.02 - 2017.11
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
Promo Diser
LYR Marketing Sanyo/Haier
2014.12 - 2016.02
- Salvaged and removed sunken ships and cargo with pneumatic power velocity, explosive charges and hydraulic tools.
- Recovered objects beneath silt and water, connecting hooks and elevating with cranes, winches or derricks.
- Assessed [Area of expertise] related structures for industry personnel with accuracy and caution.
- Repaired [Type] structures in high-risk underwater setting.
Service Crew Member
Chowking
2012.11 - 2014.12
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Scheduled workers for temp jobs, drafted contracts and handled documentation.
- Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
- Restored original condition of cast iron ware through proper seasoning.
Education
Bachelor of Science of Information Technology -
HOLY CHILD COLLEGE INFORMATION TECHNOLOGY
GENSAN DRIVE KORONADAL CITY 2008.06 - 2010.03
ELECTRONICS TECHNICIAN FOR HOUSE HOLD APPLIANCES -
SOUTHERN INSTITUTE OF TECHNICAL EDUCATION, Inc.
KORONADAL CITY 2004.06 - 2005.04
High School Diploma -
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL
KORONADAL CITY 2000.06 - 2004.03
ELEMENTARY -
Koronadal Central Elementary School II
Koronadal City 1994.06 - 2000.03
Skills
Performance Improvement
Employee Development
Customer Service Management
Inventory Management
Customer Retention
Staff Management
Team Leadership
Decision-Making
Team Building
Certification
ALLSOMEU TRAINING & SALES RALLY
Timeline
ALLSOMEU TRAINING & SALES RALLY
2023-02
6 YEARS OF OUTSTANDING SERVICE & COMMITMENT
2022-12
SITUATIONAL LEADERSHIP
2022-06
YAMAHA KINZOKU AWARD
2021-04
NEW BM's & OIC's TRAINING
2020-01
TEAM BUILDING
2019-10
Manager of Operations
Motorhub Corp./Yamaha Philippines
2018.02 - Current
Credit Investigator
LYR Marketing Corp.
2017.11 - 2018.02
Collector
LYR Marketing
2016.02 - 2017.11
Promo Diser
LYR Marketing Sanyo/Haier
2014.12 - 2016.02
Service Crew Member
Chowking
2012.11 - 2014.12
Bachelor of Science of Information Technology -
HOLY CHILD COLLEGE INFORMATION TECHNOLOGY
2008.06 - 2010.03
ELECTRONICS TECHNICIAN FOR HOUSE HOLD APPLIANCES -
SOUTHERN INSTITUTE OF TECHNICAL EDUCATION, Inc.
2004.06 - 2005.04
High School Diploma -
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL
2000.06 - 2004.03
ELEMENTARY -
Koronadal Central Elementary School II
1994.06 - 2000.03