SHERRY RETUTA
Dumlog, Talisay City, Cebu
Summary
Proven leader with a track record of operational excellence, enhancing revenue growth through strategic planning and sales management. Skilled in fostering teamwork and boosting employee morale, coupled with expertise in operations management and customer service. Achieved significant improvements in productivity and profitability by implementing effective inventory control and budget management. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
DISTRICT MANAGER
JULIE'S BAKESHOP
11.2012 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities thru expansion.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Analyzed sales data to identify growth opportunities and areas for improvement across district.
- Coordinated with marketing to launch promotional campaigns, boosting customer engagement and sales.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Front Desk Receptionist
Crown Regency Hotel & Towers
08.2008 - 10.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Bachelor of Science - Hotel And Restaurant Management
Mindanao State University
Marawi City, Province Of Lanao Del Sur, Philippines04.2003
Skills
- Leadership skills
- Attention to Detail
- Operations Management
- Sales management
- Operational Oversight
- Strategic Planning
- Customer Service
Timeline
DISTRICT MANAGER
JULIE'S BAKESHOP
11.2012 - Current
Front Desk Receptionist
Crown Regency Hotel & Towers
08.2008 - 10.2012
Bachelor of Science - Hotel And Restaurant Management
Mindanao State University
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