Sherna Daham
Searching
San Antonio Pasig
Summary
Proactive and results-oriented professional with a proven track record at Unitop, excelling in customer relations and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and precise transaction management. Skilled in inventory and time management, consistently prioritizing customer needs and boosting sales through personalized service.
Overview
3
3
years of professional experience
Work History
Cashier
Unitop
05.2021 - 03.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
SALES LADY
Unitop
01.2019 - 12.2020
- Maintained a clean and organized store environment to improve overall shopping experience for customers.
- Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
- Provided pricing information to customers regarding specific products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased customer satisfaction by providing excellent product knowledge and personalized recommendations.
- Prioritized helping customers over completing other routine tasks in store.
Education
ARENA BLANCO NATIONAL HIGH SCHOOL
Zamboanga City03.2015
Skills
Customer Relations
Written and verbal communication
Inventory management
Time management skills
Cash drawer management
Drawer management
Cash Handling
Customer assistance
Refunds and exchanges
Timeline
Cashier
Unitop
05.2021 - 03.2022
SALES LADY
Unitop
01.2019 - 12.2020
ARENA BLANCO NATIONAL HIGH SCHOOL