Summary
Work History
Education
Timeline
Hi, I’m

Shermaine Rempillo

Biñan
Shermaine Rempillo

Summary

Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering Number-year background in cleaning and sanitizing work areas, equipment, utensils and dishes. Motivated Type Service Crew Member bringing Number years of experience and advanced Type and Type skills. Eager to apply abilities to new role at Company focused on keeping customers satisfied and operations running smoothly. Reliable Type Service Crew Member knowledgeable about Area operations and compliance standards. Hardworking team member with Number years of experience and flexible schedule. Experienced Job Title with Number years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success. Hardworking Job Title well-educated in Type kitchen equipment operations. Offering Number years of extensive experience in washing utensils, cleaning workspaces and removing trash. Work efficiently over long hours in extreme temperatures. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Milktea

Service Crew Member

Job overview

  • Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
  • Took orders, prepared meals, and collected payments.
  • Restored original condition of cast iron ware through proper seasoning.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Stocked shelves to organize aisles in assigned department.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Delegated tasks to employees, taking skill, availability and project needs into consideration.
  • Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Collaborated with team members to complete orders.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Assisted other team members to achieve goals.
  • Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Operated cash registers and POS systems, handling over $Amount in cash daily.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Observed customer purchases in line and differentiated between standard portions.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Lasam Cagayan Valley
Tagao Lasam Cagayan Valley

03.2020

Timeline

Service Crew Member

Milktea

Lasam Cagayan Valley

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Shermaine Rempillo