Dynamic Fashion Designer with a creative vision honed at Hanami Manila Bridal Atelier, excelling in fabric manipulation and draping. Proven ability to enhance customer satisfaction through exceptional service and innovative styling. Strong relationship-building skills with vendors ensure timely product delivery, driving business success in a competitive market.
Hi, I’m
Sherlyn Jarlega
Fashion Designer / Store Manager
Makati City, Metro Manila,00
Summary
Overview
25
years of professional experience
Work History
Hanami Manila Bridal Atelier
Fashion Designer
11.2019 - Current
Job overview
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Zalora Ph
Fashion Stylist
08.2013 - 11.2015
Job overview
- Collaborated with photographers, models, and designers to create visually captivating editorials for various publications.
- Assisted in styling of shoots for print and television advertisements.
- Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
- Interacted with high-end luxury brands to obtain samples for styling projects.
TREC Pacific
Customer Service Representative
01.2008 - 01.2010
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Top Promo Inc
Store Manager / Lee Jeans USA
10.2003 - 10.2005
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Jollibee Foods Corp.
Customer Service Crew Member
12.2000 - 12.2004
Job overview
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Implemented new strategies for handling difficult situations, resulting in improved customer retention rates.
- Adhered to safety protocols and sanitation guidelines, maintaining a safe environment for both staff and patrons alike.
Education
SOFA Design InstituteMakati City, Metro Manila, Philippines
Associate of Arts from Fashion Design/ Marketing
04.2001
University Overview
Central College of The PhilippinesQuezon City, Metro Manila, Philippines
Bachelor of Science from Business Administration And Management
04.2001
University Overview
Skills
Fashion creation skills
Timeline
Fashion Designer
Hanami Manila Bridal Atelier
11.2019 - Current
Fashion Stylist
Zalora Ph
08.2013 - 11.2015
Customer Service Representative
TREC Pacific
01.2008 - 01.2010
Store Manager / Lee Jeans USA
Top Promo Inc
10.2003 - 10.2005
SOFA Design Institute
Associate of Arts from Fashion Design/ Marketing
04.2001
Central College of The Philippines
Bachelor of Science from Business Administration And Management
04.2001
Customer Service Crew Member
Jollibee Foods Corp.
12.2000 - 12.2004