Sheralyn Deiparine
Cebu City
Summary
Specialized in website production workflows and client-facing project coordination. Experienced in managing multi-phase site builds, aligning content, design, and marketing teams, supporting analytics setup and reporting, and ensuring quality and performance post-launch. Known for clear communication, strong organization, and keeping projects moving efficiently from kickoff to golive, with prior experience in account development supporting client relationships and business growth.
Overview
6
6
years of professional experience
Work History
Marketing & Production Coordinator (Former Account Development Representative)
TOA GLOBAL Inc.
Cebu City
12.2023 - 09.2026
- Managed and supported the end-to-end website production and google ads workflow
- Project setup and client onboarding to site launch
- Coordinated with internal teams to develop site plans, content, and design approvals.
- Oversaw post-launch QA, analytics setup, and reporting to maintain site performance and client satisfaction.
- Oversaw client follow-ups and synchronized project data across HubSpot and Teamwork platforms.
- Assisted in implementing minor website updates using Duda, including editing content, connecting location pages, and updating images and documents
Sales Representative
Aldesa BPO
Cebu City
10.2021 - 12.2023
- Establish, develop and maintain positive business and customer relationships
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Deliver excellent customer service to clients above their expectations throughout the delivery process
- Regularly review the client communications (Text, Email) and scripts through the process based on feedback from clients, peers and managers
- Contribute to the team culture and workplace in accordance with organisational values
Support Representative
Sykes PH
Cebu
03.2021 - 10.2021
- Provide customer service skills to put customers at ease and help them solve their technical problems
- Perform active and excellent listening and verbal communications skills
- Resolved technical inquiries efficiently by identifying root causes, guiding users through step-by-step solutions, and documenting cases in the support system.
Education
Bachelor of Tourism Management -
Cebu Normal University
01-2019
High School Graduate -
Buanoy National High School
Balamban, Philippines01-2015
Skills
- Website production and operations
- Google Ads workflow support
- Project management
- Pipeline and lead management
- Client relationship and communication
- Client onboarding
- Digital marketing
- Team coordination
References
Arnel Logpit
Former Client - Team Lead
arnel.logpit10@gmail.com
09484184307
Rednaxela Alcober
Former Client - Colleague
redalcober8695@gmail.com
09666080659
Pam Franco
Aldesa - HR
pamfrancowork@gmail.com
Courses
SEO-Hubspot Academy; Office Administration Passer
AB2 Institute of Accounting
Tools Expertise
- Hubspot, Duda, Aircall, AWS, Teamwork, Slack, Google Analytics, Google Search Console, MS 365, MS teams
Timeline
Marketing & Production Coordinator (Former Account Development Representative)
TOA GLOBAL Inc.
12.2023 - 09.2026
Sales Representative
Aldesa BPO
10.2021 - 12.2023
Support Representative
Sykes PH
03.2021 - 10.2021
Bachelor of Tourism Management -
Cebu Normal University
High School Graduate -
Buanoy National High School