Shenna Magana
Daet
Summary
Proven Administrative Assistant with a track record of enhancing efficiency at the Department of Education, adept in Accurate Data Entry and Service Relationship Management. Excelled in maintaining confidentiality and boosting customer service satisfaction. Skilled in financial record management, showcasing a collaborative spirit and technical proficiency. Achieved significant improvements in data and financial management processes.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Department Of Education
10.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Submitted reports in a timely manner with accuracy
Barangay Treasurer
Barangay Government of Magang, Daet, Camarines Nor
11.2007 - 06.2018
- Disbursed funds according to Commission and Audit guidelines such as payment for salary, supplies, labor and all other disbursements needed by the agency
- Increased cash flow through collection of funds from certifications or business permit
- Facilitated communication between Barangay and COA and all other agencies concerned through submission of accurate monthly financial reports in a timely manner
- Developed strategies to increase revenue such as conducting manual visitation to businesses to secure business clearance
- Displayed financial transparency through posting of financial reports in conspicuous places
- Facilitated good procurement through shopping or bidding of goods to be purchased
Education
No Degree - Bachelor of Science in Entrepreneurship
Camarines Norte State College
Daet, Philippines04-2006
Skills
- Service Relationship Management
- Accurate Data Entry
- Technical Proficiency
- Administrative Support
- File Management
- Effective Problem Solver
- Appointment Coordination
- Documentation Management
- Strong Written and Verbal Communication
- Time Management Skills
- Collaborative Team Member
- Excel Data Management
- Efficient Time Management
- Financial Record Management
Accomplishments
Awarded Top Performing Authorized Approving Officer CY 2024
Certification
Virtual Assistant / Social Media Marketing
Timeline
Administrative Assistant
Department Of Education
10.2018 - Current
Barangay Treasurer
Barangay Government of Magang, Daet, Camarines Nor
11.2007 - 06.2018
Virtual Assistant / Social Media Marketing
No Degree - Bachelor of Science in Entrepreneurship
Camarines Norte State College
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