Shella Penilla
Malabon City
Summary
Dynamic sales professional with a proven track record at Man Power Philippines, adept at building strong relationships with over 100 key clients. Expert in identifying high-potential accounts and delivering impactful product demonstrations, resulting in significant sales growth. Skilled in CRM software and committed to exceptional customer satisfaction through effective problem resolution.
Overview
2014
2014
years of professional experience
1
1
Certification
1
1
Language
Work History
Owner of an Online Shop
Shella Penilla
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Representative
Man Power Philippines
06.2012 - 04.2013
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Conducted detailed market analysis to guide development of sales strategies.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Provided feedback from customers to product development team, influencing future product enhancements.
Education
Hotel And Restaurant Management - Undergraduate
Divine Mercy College
Skills
"Built and maintained strong relationships with over 100 key client
"Identified and targeted high-potential clients, resulting in a significant increase in sales leads
"Presented product demonstrations to potential clients, resulting in a high conversion rate
"Resolved customer complaints
Certification
ESL passer
Timeline
ESL passer
05-2025
Sales Representative
Man Power Philippines
06.2012 - 04.2013
Owner of an Online Shop
Shella Penilla
Hotel And Restaurant Management - Undergraduate
Divine Mercy College