Shekinah Kate Barretto

• Control work processes in the warehouse; storage and sorting parcels. Reduce loss and damage and most efficiency.
• Conduct communication with customers and relevant persons in all communication channels. To provide advice and solve basic problems in receiving – delivery.
• Responsible for checking customer information to be correct according to standards and on time.
• Review and prepare reports for daily / weekly / month Either for parcels with residual delivery problems or related issues and quick fixes of problems immediately So that parcels can be delivered on time.
• Responsible for the daily earnings summary report. And examining the financial system within the responsible branch to assess the performance of day-to-day operations.
• Study and follow up on new knowledge technologies that related. To be applied in the administration efficiently.
• Perform work and other projects as assigned by supervisor.

• Assisting seafarer in their medical
• Answering calls and emails
• Enhanced customer satisfaction by promptly addressing and resolving concerns.
• Managed a high volume of inbound calls, efficiently responding to customer inquiries and resolving issues.
• Completed opening and closing functions to meet operational needs.