SHEILA MARIE SORNITO-MANGILALA
Cagayan de Oro City
Summary
Focused Retail Operations Manager bringing 5 years of hands-on experience in the Baking Ingredients and packaging retail arena. A dependable and punctual individual with outstanding people management, data processing and delegation abilities. Available 48 hours per week, including weekends and evenings.
Overview
4
4
years of professional experience
Work History
Retail Store Supervisor
Monster Kitchen Inc.
10.2018
Food & Beverage - Banquets
The Grand America Hotel
03.2017 - 03.2018
Culinary Associate
Delaware North Sport services
04.2015 - 06.2015
Food Runner/Server
Hard Rock Café
03.2015 - 04.2015
336 hours of Apprenticeship-by-Experience (APEX) Program
04.2014 - 04.2014
Education
High School -
Cagayan de Oro College-PHINMA Education
Bachelor of Science in Tourism Management -
Liceo de Cagayan University
03.2016
Skills
- Proficient in Oral and Written English Communications, have knowledge of Microsoft Power Point, Word, and Excel I believe I am good in cooking, baking, capable of multi-tasking, flexible and can manage time efficiently, multi-language, willing to be trained and easy to learn
- Staff Training and Development
- Goal Setting and Achievement
- Store planning
- Operations Management
- Staff Management
- Strategic Planning
- Sales Leadership
- Sales strategy development
- Inventory ordering
- Retail Merchandising
- Customer Service Management
- Employee Motivation
- Task Delegation
- Multitasking and Prioritizing
- Cash Handling and Reconciliation
- Decision-Making
- Inventory and Stocking
- Relationship Building
- Team Building and Motivation
- Computer Proficiency
- Handling Complaints
- Sales floor organization
Personal Information
- Age: 28 years old
- Marital Status: married
Position Applying For
Any Vacant Position
Awards
- 02/25/16, Institutional Recognition
- 11/11/15, (Academic Honors and Awardees) Second SEM SY: 2014-2015, Third Honor
- 03/18/15, Institutional Recognition Day (All Academic and Non-Academic Awardees First SEM SY: 2014-2015), Third Honor
Characteristics
strong, responsible, and have a good moral character
References
- Chris Metz, Sous Chef, Delaware North Sport services, Great American Ballpark, Cincinnati, Ohio, USA, cmetz@delawarenorth.com
- Mr. Paolo A. Querol, Chairman, Tourism Management, LDCU, 09178210252, joquer0125@yahoo.com
- Ms. Julie Ann R. Tacbas, Adviser, Tourism Management, LDCU, 09177912211, jancelei@yahoo.com
- Mr. Paul Garcia, Manager, F&B outlet, The Grand America Hotel, 213-905-2722, pgarcia@grandamerica.com
- Ms. Dennylyn Lapasaran, Retail Sales Manager, Monster Kitchen Inc., 09177744578, dennylyn.lapasaran@monsterkitchen.com.ph
Hobbies and Interests
Baking, cooking, listening to music, watching news & movies, reading articles, loves to eat and cook.
Training
- 05/22/23, Intensive Barista Workshop, Ernesto A. Mesina Jr., Monster Kitchen Inc., Mortola St., Cagayan de Oro City
- 07/30/22 - 07/31/22, Basic Occupational Safety and Health, Fire Safety Officer 1, HSEIC Online Learning Platform
- 02/21/22 - 02/23/22, Basic Baking for Beginners, Monster Kitchen Inc.-Academy, Mortola St., Cagayan de Oro City
- 02/24/16, CBA Research Colloquium, AVR 1, Liceo de Cagayan University
- 01/23/16, ASEAN Integration and Globalization, Rodelsa Hall, Liceo de Cagayan University
- 03/01/14, How to Become a Money Magnet, Liceo de Cagayan University, Gymnasium, Mr. John Calub
- 02/15/14, Advantages of Banking and Finance in a Corporate World, AVR1 ASB, Liceo de Cagayan University, Mr.Sanny O. Mendoza, Ms. Sherley Mae Veserati, Mr.Geof Ward
Timeline
Retail Store Supervisor
Monster Kitchen Inc.
10.2018
Food & Beverage - Banquets
The Grand America Hotel
03.2017 - 03.2018
Culinary Associate
Delaware North Sport services
04.2015 - 06.2015
Food Runner/Server
Hard Rock Café
03.2015 - 04.2015
336 hours of Apprenticeship-by-Experience (APEX) Program
04.2014 - 04.2014
High School -
Cagayan de Oro College-PHINMA Education
Bachelor of Science in Tourism Management -
Liceo de Cagayan University