ZohoRecruit
SHEILA MAE SARCON
HR Recruiter
Cebu,CEB
Summary
HR Specialist with 13+ years of experience in different aspects of human resource operations such as recruitment, sourcing, benefits administration, employee relations, and employee engagement. With proven work experience as a Recruiter both in-house/staffing agency virtual recruiter.
Developed skills in candidate sourcing, interviewing, and relationship management within fast-paced recruitment environment. Looking to transition into new field, leveraging strong communication and organizational skills cultivated in high-demand setting. Aims to apply these transferable skills to drive success in new professional capacity.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Recruitment Specialist
ClearDesk
05.2021 - Current
- Company Overview: US based recruitment VA agency
- Screen applicant’s CV from Zoho
- Qualify candidates and conduct and administer assessment
- Review MyInterview recordings
- Checking and cleaning leads from ATS
- Conduct 1st and 2nd virtual interview screening to filter candidates
- Conduct final interviews to the qualified candidates
- Candidate matching to the client’s needs
- Assess applicants’ relevant knowledge, skills, soft skills, tech skills, and experience
- Help with client and employee matching
- Create and conduct reports
- Managing ATS and trackers
- Updating trackers and applicant’s status of their application
- Collaborate with team members
- Source leads from LinkedIn, Online Jobs, Jobstreet, Indeed, Data base etc
- Linkedin outreach sourcing
- Linkedin job reposting
- Act as sub point of contact for the team if needed
- Post job ads via social media platforms (Facebook, Instagram, LinkedIn)
- Attend client kick-off meeting and create minutes of the meeting
- Email and calendar management
- Job boards management
- Help with updating applicants’ reference checks and pre-onboarding requirements
- Assist applicants through the application until onboarding process
- Assist, help and train new members in the recruitment team
- Help with managing and responding HR admin queries via ticketing system
- Send SMS text blast to update applicants and their schedule of interviews
- Promote and market ClearDesk company’s reputation
- Administrative tasks
- Familiar with HR database, Zoho Recruit, Zoho Desk, Twilio, Calendly, MS 365, Google Workspace, Canva, LinkedIn, Jobstreet, Indeed, OnlineJobs, Zoom, Google Meet, Asana
- US based recruitment VA agency
Recruitment and Sourcing Specialist
Upwork
03.2021 - 05.2021
- Company Overview: Client
- Conduct mass hiring for CSR, TSR, Sales and Designer roles
- Source and create own leads for specific roles
- Create applicants’ tracker
- Phone screen candidates and qualify for the next round of interviews
- Schedule candidates for their next round of interviews
- Update applicants regarding the status of their application
- Job posting via SMM (Facebook, Linkedin, etc.)
- Create job posts and edit job description
- Assist applicants throughout the recruitment process up until onboarding
- Close contact with the General Manager and CEO to fill-in necessary roles and create recruitment strategies and policies
- Client
Online ESL Teacher
Engoo Global
03.2020 - 10.2020
- Teaching English to Japanese, Chinese, Korean and South African students online (from ages 4-65)
- Provide feedback to students on what areas they should improve on
- Using Engoo’s web based Lesson Plan to conduct lessons online
- Update student’s lesson plan notes online
HR Local Expert (HR Generalist)
Kuehne Nagel Shared Service Center, Inc.
02.2018 - 07.2019
- Executive Admin Assistant
- Admin and Executive assistant to the Global Director (Polish National)
- Acting as the point of contact among executives, employees, clients and other external partners
- Manage executives’ calendars and set up meetings
- Make travel and accommodation arrangements
- Format information for internal and external communication – memos, emails, presentations, reports
- Take minutes during meetings
- Screen and direct phone calls and distribute correspondence
- Conduct preliminary interviews and initial screening
- Source and Recruit for Technical Roles (IT professionals, Software Engineers, Automation Web Dev and Robotics, Data Scientist, Technical Support and Systems and Process Associates)
- Endorse and recommend qualified applicants to hiring managers
- Work with hiring managers on the headcount forecast
- Organise and lead the assessment center activities
- Manage online job portals of the company (LinkedIn, Jobstreet, MyNimo)
- Design and create recruitment campaign posters
- Administrator for the candidate personality assessment tool
- Update changes on employee’s personnel data management information system
- Update 201 files of employees hired and on boarded
- Conduct new hire orientation
- Enrollment of employees to company initiated benefits (e.g
- HMO, life insurance)
- Answer RT ticket payroll issues / disputes and concerns to the employees
- Conduct discussions with employees regarding discipline issues
- Conduct exit interviews with leaving employees
- Provide feedback to managers as to the information gathered from exit interviews
- Monitor and prepare the monthly attrition report
- Lead and organize employee activities
- Focal point for employee communication
HR Operations Specialist
Microsourcing Philippines Inc.
06.2016 - 06.2017
- Administer test to applicants
- Conduct initial interviews to applicants (Measuring Technician, Photoshop Editor)
- Serve job offer and discuss pre-employment requirements
- Serve contracts to newly hired applicants and newly renewed employees
- Enrollment of employees to company initiated benefits (e.g
- HMO)
- Answer ticket payroll issues / disputes and other HR concerns to the employees
- Update tax status via company’s data management tool
- Assist employees for their application on government loans (e.g
- HDMF and SSS)
- Assist in serving 2316 to employees
- Conduct discussions with employees regarding discipline issues
- Conduct exit interviews with leaving employees
- Provide feedback to managers as to the information gathered from exit interviews
- Serve end of contract to employees
- Serve NTE to employees
- Attend admin hearing discussions
- Lead and organize employee activities
- Focal point for employee communications
- Communicate with suppliers or vendors to provide service to company’s events
- Update bulletin board for announcements
- Manage APE to employees
HR Specialist (Engagement)
Author Solutions Philippines Inc.
06.2015 - 03.2016
- Lead and organize employee activities monthly, quarterly and yearly
- Focal point for employee communications
- Communicate with suppliers or vendors to provide service to company’s events
- Update bulletin board for monthly announcements
- Create Employee Satisfaction Survey to employees
- Organize employee recognition programs and award employees for their tenure in the company
- Conduct Exit Interviews
HR Assistant (Generalist)
SM Nursery Care Corp. SM City Cebu
05.2013 - 06.2015
- Administer test to applicants
- Conduct initial interviews to applicants
- Serve job offer and discuss pre-employment requirements
- Serve contracts to newly hired applicants
- Coordinate with LGU’s and Universities for local job fairs
- Create job advertisements to schools and LGU’s
- Conduct New Hire Orientation to employees
- Enrollment of regular employees to company initiated benefits (e.g
- HMO)
- Assist employees for their application on government loans (e.g
- HDMF and SSS)
- Collects employee’s DTR to input in the PRIME payroll system every cut-off
- Serve employee’s pay slip
- Answer employee’s concerns on disputes and other matters
- Conduct discussions with employees regarding discipline issues
- Conduct exit interviews with leaving employees
- Serve end of contract to employees every 5th month
- Serve NTE to employees
- Attend admin hearing discussions
- Lead and organize employee activities and monthly team building activities
HR Administrative Assistant (Project Based)
Tekton Entre Workers assigned in Jollibee Regional Business
09.2012 - 04.2013
- Administer test to applicants
- Assists HR officers in conducting initial interview
- Assists HR officers and HR managers on booking their flight ticket and hotel for their work-travel or store visit across PH
- Assists in creating expense report for HR officers and HR manager
- Liquidate office supplies
- Update and orders office supplies quarterly
- Assist in organizing employee activities
- Assist in giving and purchasing of awards for employees during employee recognition program
HR Recruitment / Sourcing Clerk (Project Based)
SYKES Asia Cebu Inc.
11.2011 - 04.2012
- Conduct Preliminary and initial interviews to applicants via job fairs
- Recruiting and Sourcing for technical roles such as Technical Support
- Conducts job fairs to schools / universities, malls, LGU’s and restaurants
- Create online job advertisements for job portals
- Update employee information via MS Excel spreadsheet
Part time ESL Tutor (working student)
iTalk English Inc.
08.2009 - 05.2011
- Teach English to Japanese students online
- Creating Lesson Plan
Education
Bachelor of Science - Human Resource Development Management
University of San Carlos (Main)
05.2007 - 01.2011
Skills
Talent acquisition
Software
Asana
Calendly
Google Workspace
Indeed
Wellsky
MS 365
Canva
ChatGPT
MyInterview
Zoom
Slack
Hubstaff
Google Forms
Hubspot
Timeline
Recruitment Specialist
ClearDesk
05.2021 - Current
Recruitment and Sourcing Specialist
Upwork
03.2021 - 05.2021
Online ESL Teacher
Engoo Global
03.2020 - 10.2020
HR Local Expert (HR Generalist)
Kuehne Nagel Shared Service Center, Inc.
02.2018 - 07.2019
HR Operations Specialist
Microsourcing Philippines Inc.
06.2016 - 06.2017
HR Specialist (Engagement)
Author Solutions Philippines Inc.
06.2015 - 03.2016
HR Assistant (Generalist)
SM Nursery Care Corp. SM City Cebu
05.2013 - 06.2015
HR Administrative Assistant (Project Based)
Tekton Entre Workers assigned in Jollibee Regional Business
09.2012 - 04.2013
HR Recruitment / Sourcing Clerk (Project Based)
SYKES Asia Cebu Inc.
11.2011 - 04.2012
Part time ESL Tutor (working student)
iTalk English Inc.
08.2009 - 05.2011
Bachelor of Science - Human Resource Development Management
University of San Carlos (Main)
05.2007 - 01.2011
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