ZohoRecruit
SHEILA MAE SARCON
HR Recruiter
Cebu,CEB
Summary
HR Specialist with 13+ years of experience in different aspects of human resource operations such as recruitment, sourcing, benefits administration, employee relations, and employee engagement. With proven work experience as a Recruiter both in-house/staffing agency virtual recruiter.
Developed skills in candidate sourcing, interviewing, and relationship management within fast-paced recruitment environment. Looking to transition into new field, leveraging strong communication and organizational skills cultivated in high-demand setting. Aims to apply these transferable skills to drive success in new professional capacity.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Recruitment Specialist
ClearDesk
05.2021 - Current
- Company Overview: US based recruitment VA agency
- Screen applicant’s CV from Zoho
- Qualify candidates and conduct and administer assessment
- Review MyInterview recordings
- Checking and cleaning leads from ATS
- Conduct 1st and 2nd virtual interview screening to filter candidates
- Conduct final interviews to the qualified candidates
- Candidate matching to the client’s needs
- Assess applicants’ relevant knowledge, skills, soft skills, tech skills, and experience
- Help with client and employee matching
- Create and conduct reports
- Managing ATS and trackers
- Updating trackers and applicant’s status of their application
- Collaborate with team members
- Source leads from LinkedIn, Online Jobs, Jobstreet, Indeed, Data base etc
- Linkedin outreach sourcing
- Linkedin job reposting
- Act as sub point of contact for the team if needed
- Post job ads via social media platforms (Facebook, Instagram, LinkedIn)
- Attend client kick-off meeting and create minutes of the meeting
- Email and calendar management
- Job boards management
- Help with updating applicants’ reference checks and pre-onboarding requirements
- Assist applicants through the application until onboarding process
- Assist, help and train new members in the recruitment team
- Help with managing and responding HR admin queries via ticketing system
- Send SMS text blast to update applicants and their schedule of interviews
- Promote and market ClearDesk company’s reputation
- Administrative tasks
- Familiar with HR database, Zoho Recruit, Zoho Desk, Twilio, Calendly, MS 365, Google Workspace, Canva, LinkedIn, Jobstreet, Indeed, OnlineJobs, Zoom, Google Meet, Asana
- US based recruitment VA agency
Recruitment and Sourcing Specialist
Upwork
03.2021 - 05.2021
- Company Overview: Client
- Conduct mass hiring for CSR, TSR, Sales and Designer roles
- Source and create own leads for specific roles
- Create applicants’ tracker
- Phone screen candidates and qualify for the next round of interviews
- Schedule candidates for their next round of interviews
- Update applicants regarding the status of their application
- Job posting via SMM (Facebook, Linkedin, etc.)
- Create job posts and edit job description
- Assist applicants throughout the recruitment process up until onboarding
- Close contact with the General Manager and CEO to fill-in necessary roles and create recruitment strategies and policies
- Client
Online ESL Teacher
Engoo Global
03.2020 - 10.2020
- Teaching English to Japanese, Chinese, Korean and South African students online (from ages 4-65)
- Provide feedback to students on what areas they should improve on
- Using Engoo’s web based Lesson Plan to conduct lessons online
- Update student’s lesson plan notes online
HR Local Expert (HR Generalist)
Kuehne Nagel Shared Service Center, Inc.
02.2018 - 07.2019
- Executive Admin Assistant
- Admin and Executive assistant to the Global Director (Polish National)
- Acting as the point of contact among executives, employees, clients and other external partners
- Manage executives’ calendars and set up meetings
- Make travel and accommodation arrangements
- Format information for internal and external communication – memos, emails, presentations, reports
- Take minutes during meetings
- Screen and direct phone calls and distribute correspondence
- Conduct preliminary interviews and initial screening
- Source and Recruit for Technical Roles (IT professionals, Software Engineers, Automation Web Dev and Robotics, Data Scientist, Technical Support and Systems and Process Associates)
- Endorse and recommend qualified applicants to hiring managers
- Work with hiring managers on the headcount forecast
- Organise and lead the assessment center activities
- Manage online job portals of the company (LinkedIn, Jobstreet, MyNimo)
- Design and create recruitment campaign posters
- Administrator for the candidate personality assessment tool
- Update changes on employee’s personnel data management information system
- Update 201 files of employees hired and on boarded
- Conduct new hire orientation
- Enrollment of employees to company initiated benefits (e.g
- HMO, life insurance)
- Answer RT ticket payroll issues / disputes and concerns to the employees
- Conduct discussions with employees regarding discipline issues
- Conduct exit interviews with leaving employees
- Provide feedback to managers as to the information gathered from exit interviews
- Monitor and prepare the monthly attrition report
- Lead and organize employee activities
- Focal point for employee communication
HR Operations Specialist
Microsourcing Philippines Inc.
06.2016 - 06.2017
- Administer test to applicants
- Conduct initial interviews to applicants (Measuring Technician, Photoshop Editor)
- Serve job offer and discuss pre-employment requirements
- Serve contracts to newly hired applicants and newly renewed employees
- Enrollment of employees to company initiated benefits (e.g
- HMO)
- Answer ticket payroll issues / disputes and other HR concerns to the employees
- Update tax status via company’s data management tool
- Assist employees for their application on government loans (e.g
- HDMF and SSS)
- Assist in serving 2316 to employees
- Conduct discussions with employees regarding discipline issues
- Conduct exit interviews with leaving employees
- Provide feedback to managers as to the information gathered from exit interviews
- Serve end of contract to employees
- Serve NTE to employees
- Attend admin hearing discussions
- Lead and organize employee activities
- Focal point for employee communications
- Communicate with suppliers or vendors to provide service to company’s events
- Update bulletin board for announcements
- Manage APE to employees
HR Specialist (Engagement)
Author Solutions Philippines Inc.
06.2015 - 03.2016
- Lead and organize employee activities monthly, quarterly and yearly
- Focal point for employee communications
- Communicate with suppliers or vendors to provide service to company’s events
- Update bulletin board for monthly announcements
- Create Employee Satisfaction Survey to employees
- Organize employee recognition programs and award employees for their tenure in the company
- Conduct Exit Interviews
HR Assistant (Generalist)
SM Nursery Care Corp. SM City Cebu
05.2013 - 06.2015
- Administer test to applicants
- Conduct initial interviews to applicants
- Serve job offer and discuss pre-employment requirements
- Serve contracts to newly hired applicants
- Coordinate with LGU’s and Universities for local job fairs
- Create job advertisements to schools and LGU’s
- Conduct New Hire Orientation to employees
- Enrollment of regular employees to company initiated benefits (e.g
- HMO)
- Assist employees for their application on government loans (e.g
- HDMF and SSS)
- Collects employee’s DTR to input in the PRIME payroll system every cut-off
- Serve employee’s pay slip
- Answer employee’s concerns on disputes and other matters
- Conduct discussions with employees regarding discipline issues
- Conduct exit interviews with leaving employees
- Serve end of contract to employees every 5th month
- Serve NTE to employees
- Attend admin hearing discussions
- Lead and organize employee activities and monthly team building activities
HR Administrative Assistant (Project Based)
Tekton Entre Workers assigned in Jollibee Regional Business
09.2012 - 04.2013
- Administer test to applicants
- Assists HR officers in conducting initial interview
- Assists HR officers and HR managers on booking their flight ticket and hotel for their work-travel or store visit across PH
- Assists in creating expense report for HR officers and HR manager
- Liquidate office supplies
- Update and orders office supplies quarterly
- Assist in organizing employee activities
- Assist in giving and purchasing of awards for employees during employee recognition program
HR Recruitment / Sourcing Clerk (Project Based)
SYKES Asia Cebu Inc.
11.2011 - 04.2012
- Conduct Preliminary and initial interviews to applicants via job fairs
- Recruiting and Sourcing for technical roles such as Technical Support
- Conducts job fairs to schools / universities, malls, LGU’s and restaurants
- Create online job advertisements for job portals
- Update employee information via MS Excel spreadsheet
Part time ESL Tutor (working student)
iTalk English Inc.
08.2009 - 05.2011
- Teach English to Japanese students online
- Creating Lesson Plan
Education
Bachelor of Science - Human Resource Development Management
University of San Carlos (Main)
05.2007 - 01.2011
Skills
Talent acquisition
Resume screening
Candidate sourcing
Applicant tracking systems
Onboarding process
Excellent communication
Technical recruiting
Social media recruiting
Recruiter training
Recruitment marketing
Campus recruiting
Recruitment process outsourcing
Time management abilities
Team collaboration
Software
Asana
Calendly
Google Workspace
Indeed
Wellsky
MS 365
Canva
ChatGPT
MyInterview
Zoom
Slack
Hubstaff
Google Forms
Hubspot
Timeline
Recruitment Specialist
ClearDesk
05.2021 - Current
Recruitment and Sourcing Specialist
Upwork
03.2021 - 05.2021
Online ESL Teacher
Engoo Global
03.2020 - 10.2020
HR Local Expert (HR Generalist)
Kuehne Nagel Shared Service Center, Inc.
02.2018 - 07.2019
HR Operations Specialist
Microsourcing Philippines Inc.
06.2016 - 06.2017
HR Specialist (Engagement)
Author Solutions Philippines Inc.
06.2015 - 03.2016
HR Assistant (Generalist)
SM Nursery Care Corp. SM City Cebu
05.2013 - 06.2015
HR Administrative Assistant (Project Based)
Tekton Entre Workers assigned in Jollibee Regional Business
09.2012 - 04.2013
HR Recruitment / Sourcing Clerk (Project Based)
SYKES Asia Cebu Inc.
11.2011 - 04.2012
Part time ESL Tutor (working student)
iTalk English Inc.
08.2009 - 05.2011
Bachelor of Science - Human Resource Development Management
University of San Carlos (Main)
05.2007 - 01.2011