Summary
Overview
Work History
Education
Skills
Timeline
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SHEILA JANE JAMAHALI

SHEILA JANE JAMAHALI

General Trias, Province Of Cavite

Summary

To make optimum utilization of my knowledge & skills, utilize opportunities effectively for professional growth and contribute in the best possible way for the betterment of the organization and self.

Diligent as MT with comprehensive background in managing medical office operations and patient communications. Ensured accurate scheduling and streamlined administrative processes, enhancing overall patient experience. Demonstrated proficiency in medical terminology and electronic health record management.

Overview

28
28
years of professional experience

Work History

Caregiver

Mrs. Corazon Santos
12.2023 - 12.2024
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
  • Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
  • Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
  • Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
  • Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
  • Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
  • Provided end-of-life care and support for patients and their families, ensuring dignity, comfort, and emotional closure during difficult times.
  • Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Medical Secretary/Medical transcriptionist

King Salman Armed Forces Hospital
05.2008 - 11.2023
  • Involves transcribing all types of correspondence and medical record as dictated by Physicians and other healthcare professional into a written format
  • Knowledgeable of medical terminology and must able to accurately transcribe a large amount of material
  • Include discharge summaries, medical history, and physical examination reports, operative reports, consultation reports, autopsy reports, diagnostic-imaging studies, progress notes, and referral letters
  • Must receive confirmation of their work and obtain a physician’s signature (added to the patient’s medical file)
  • Responsible for the timely provision of quality transcription of medical reports and dictation assigned by the Medical Secretary/Transcriptionist Administration
  • Also, to provide absence cover for departmental medical secretaries on occasions, as required

Elderly Caregiver

Mr. Abdulla S. Al Alawi
08.2009 - 10.2023
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Assisted with personal care tasks, preserving residents' dignity and promoting independence.
  • Encouraged residents to engage in physical exercises, contributing to their mobility and physical well-being.
  • Documented care provided and progress made, ensuring accurate health records.
  • Maintained clean and safe living environments, significantly reducing risk of falls and infections.
  • Improved elderly residents' quality of life by providing compassionate daily care and companionship.
  • Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained entire family's schedule and organized events.

Medical Transcriptionist

Xyber Pros Solution Incorporated
08.2007 - 10.2007
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.
  • Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
  • Demonstrated excellent skills to understand diverse accents and dialects.
  • Applied medical terminology related to provider-specific treatments and techniques.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Documented patient medical histories, vitals and test results in electronic health records system.
  • Referred to variety of medical sources to prevent mistakes in medical terms.
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
  • Worked cohesively with physicians and other clinical staff to complete transcriptions.
  • Maintained security and privacy of records to protect patients and providers.
  • Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
  • Actively participated in ongoing training sessions and seminars, honing skills while staying informed about current best practices within the field of Medical Transcriptionist professionals.

Secretary

RBAM Motor Shop
12.2003 - 03.2006
  • Memos, administrative works
  • Involved with the coordination and implementation of office procedures and frequent have responsibility for specific projects and tasks
  • Include work processing, audio, copying typing, letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meeting/appointment
  • Using a variety of software packages, such as Microsoft word, Outlook, Powerpoint, Excel, Access, etc
  • To produce correspondence and documents and maintain presentations, records, spreadsheets, and databases
  • Attending meetings, taking minutes, and keeping notes
  • Ordering and maintaining stationery and equipment supplies, sorting and distributing incoming post and organizing and sending outgoing post
  • Maintained daily report documents, memos and invoices.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Cash Register Clerk/Cashier

Isetann Shopping Mall Incorporated
11.1996 - 01.1997
  • Enhanced store sales by suggesting additional items to customers during their transactions.
  • Assisted in training new cashiers, sharing best practices for efficient and effective cash handling procedures.
  • Stayed up-to-date on store policies and procedures to provide consistent information when assisting customers with inquiries or concerns.
  • Demonstrated flexibility and adaptability by covering shifts, learning new procedures, or adjusting to changes in store layout or policies as needed.
  • Increased customer satisfaction by providing efficient and accurate cash register transactions.
  • Managed high-volume periods effectively by prioritizing tasks and working efficiently under pressure without sacrificing accuracy or customer service quality.
  • Maintained a clean and organized checkout area, enhancing the overall shopping experience for customers.
  • Enhanced customer trust by maintaining strict confidentiality with sensitive information such as credit card numbers or personal identification.
  • Handled returns and exchanges with professionalism, ensuring customer satisfaction while adhering to store policies.
  • Provided excellent customer service, addressing questions or concerns and resolving issues promptly.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

No Degree - Medical Transcriptionist

Perpetual Help College of Manila
Metro Manila
03-2007

Computer Secretarial -

STI computer school
01.1996

AB -

Western Mindanao State University
01.1995

High School -

Notre Dame of Jolo for Girls
01.1994

Elementary -

Hadji Butu Elementary School
01.1990

Skills

  • Reliable
  • Adaptable
  • Dedicated
  • Hard working
  • Goal oriented
  • Prompt
  • Willing to explore
  • Willing to assign in different field
  • Office reception
  • Data entry
  • Time management
  • Clerical support
  • Computer proficiency
  • Phone reception
  • Medical transcription
  • Appointment coordination
  • Transcription
  • Administrative support experience
  • Interpersonal relationship building
  • Patient scheduling proficiency
  • Telephone customer support
  • Critical thinking
  • Medical office management
  • Strong organizational skills
  • Patient scheduling
  • Customer service
  • Clinical support
  • Medical terminology
  • Patient confidentiality adherence
  • Medical terminology expertise
  • Medical records management
  • Professional telephone etiquette

Timeline

Caregiver

Mrs. Corazon Santos
12.2023 - 12.2024

Elderly Caregiver

Mr. Abdulla S. Al Alawi
08.2009 - 10.2023

Medical Secretary/Medical transcriptionist

King Salman Armed Forces Hospital
05.2008 - 11.2023

Medical Transcriptionist

Xyber Pros Solution Incorporated
08.2007 - 10.2007

Secretary

RBAM Motor Shop
12.2003 - 03.2006

Cash Register Clerk/Cashier

Isetann Shopping Mall Incorporated
11.1996 - 01.1997

Computer Secretarial -

STI computer school

AB -

Western Mindanao State University

High School -

Notre Dame of Jolo for Girls

Elementary -

Hadji Butu Elementary School

No Degree - Medical Transcriptionist

Perpetual Help College of Manila

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SHEILA JANE JAMAHALI