Sheila Fe Estrada
Loreto,Dinagat Islands
Summary
Proven to excel in maintaining pristine environments and enhancing customer satisfaction, as demonstrated at Century Peak Corporation. Skilled in glass cleaning and adept at fostering positive client interactions, significantly contributing to workplace hygiene and service quality. Mastery in cleaning tools maintenance showcases a blend of hard and soft skills, pivotal for high-standard cleanliness and customer service excellence.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Office Cleaner/Assistant Cook
Century Peak Corporation
03.2020 - 11.2023
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Food Service Attendant
Holister Incorporated
01.2015 - 03.2019
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.
- Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
- Complied with all federal and state regulations regarding food safety and waste disposal.
- Performed routine maintenance tasks such as sweeping floors, cleaning utensils, wiping down surfaces, ensuring a pristine workspace at all times.
Education
Associate In Hotel And Restaurant Management - AHRM
03.2007
Skills
- Glass cleaning
- Cleaning tools maintenance
- Vacuuming and dusting
- Mopping floors
Certification
National Certificate II in domestic work
Timeline
Office Cleaner/Assistant Cook - Century Peak Corporation
03.2020 - 11.2023
Food Service Attendant - Holister Incorporated
01.2015 - 03.2019
National Certificate II in domestic work
Agusan Institute of Technology - Associate In Hotel And Restaurant Management, AHRM
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