SHEILA ANN ALCALA
General Santos, Province Of South Cotabato,SCO
Summary
Dynamic Market Research Analyst with a proven track record at Macro Employment Services, adept at translating complex data into actionable insights. Skilled in market data collection and fostering customer satisfaction, I excel in identifying emerging markets and enhancing revenue growth through strategic analysis and effective communication.
Overview
26
26
years of professional experience
Work History
Market Research Analyst
Macro Employment Services
08.2025 - 11.2025
- Prepared reports of findings by illustrating data graphically and translating complex findings into written text.
- Identified emerging markets by analyzing demographic data, enabling targeted marketing efforts for increased revenue growth.
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
- Conducted primary and secondary research to identify potential market opportunities for new product launches or expansions.
Salesperson
Aushan Supermarket
09.2010 - 08.2023
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Cashier
Cavestany Store
02.2000 - 02.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Education
SANDIGAN COLLAGE INC.
SAMBULAWAAN,DATU SALIG MAGUINDANAO04-2025
Skills
- Customer satisfaction
- Industry analysis
- Market data collection
- Research presentation
Timeline
Market Research Analyst
Macro Employment Services
08.2025 - 11.2025
Salesperson
Aushan Supermarket
09.2010 - 08.2023
Cashier
Cavestany Store
02.2000 - 02.2007
Bachelor of Science - Education
SANDIGAN COLLAGE INC.