Sheila Marie Sarmiento
Lloydminster
Summary
Detail‑oriented and highly organized accounting professional with strong experience in bookkeeping operations, financial reporting, and account reconciliation. Proven ability to maintain accurate records, support month‑end and year‑end closing processes, and manage banking and ledger activities with precision. Skilled in problem‑solving, time management, and supporting audit requirements through thorough documentation. Brings a solid academic foundation in accounting and hands‑on experience in both corporate and fast‑paced retail environments, consistently contributing to operational efficiency, accuracy, and improved financial processes.
Overview
10
10
years of professional experience
Work History
Manager
Starbucks (Safeway)
Lloydminster
08.2025 - Current
- Trained and mentored baristas to enhance customer service skills.
- Oversaw inventory management and ensured product availability for customers.
- Implemented store promotions to increase customer engagement and sales.
- Conducted performance evaluations to support employee development initiatives.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Barista Trainer
Starbucks (Safeway)
Lloydminster
06.2022 - Current
- Oversaw quality control of beverage presentation and taste consistency.
- Greeted guests with pleasant smile and superior customer service.
- Supported highest standards of conduct and service to support company reputation.
- Trained new baristas in beverage preparation and customer service techniques.
Shift Manager
McDonald's (James Richer Enterprises)
Lloydminster
04.2021 - Current
- Supervised team members during shifts to ensure compliance with company standards.
- Trained new employees on procedures, policies, and customer service expectations.
- Addressed customer inquiries and resolved complaints to enhance satisfaction levels.
- Monitored food safety practices to maintain health regulations and quality standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
Accounting Staff
Sumidenso Automotive Technologies Asia Corporation
Clark Freeport Zone
06.2016 - 01.2021
- Prepared financial statements and reports for management review.
- Supported audits by providing necessary documentation and files.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Assisted with tax preparation and filing, including sales tax and income tax returns.
Education
Associate of Science - Accounting
Lakeland College
Lloydminster, AB, Canada04-2023
Bachelor of Science - Accountancy
Our Lady of Fatima University
City Of San Fernando, Pampanga, Philippines03-2015
Bachelor of Science - Accounting Technician
Holy Angel University
Angeles City Pampanga, Philippines04-2014
Skills
Financial statement preparation & reporting support
Audit documentation & compliance support
Sales and income tax preparation
Organization, communication & time management
Employee training, coaching & performance support
Customer service and issue resolution
Technical Skills: Microsoft Office 365 - Word, Excel and Powerpoint, Sage 50, Quickbooks
Affiliations
Income Tax Preparer (April 2022 - Present)
Community Volunteer Income Tax Program (CVITP)
Prepared and filed basic income tax returns free of charge for eligible taxpayers in accordance with Canada Revenue Agency guidelines.
Lakeland College Student Council Member (September 2022 - June 2023)
Represented student body interests to school administration, facilitating positive changes in student lounge policies.
Community Volunteer Income Tax Program (CVITP)
Prepared and filed basic income tax returns free of charge for eligible taxpayers in accordance with Canada Revenue Agency guidelines.
Lakeland College Student Council Member (September 2022 - June 2023)
Represented student body interests to school administration, facilitating positive changes in student lounge policies.
References
Erin Bandola, MBA, CPA, CMA
General Manager
Integra Engineering Ltd.
T: +1 780 871 5433
E: erinbandola@gmail.com
Tania Argue
General Manager
McDonald's (James Richer Enterprises)
T: +1 306 307 0221
E: taniaargue@gmail.com
Rebecca David, CPA
Senior Manager (Finance & Accounting)
Sumidenso Automotive Technologies Asia Corporation
T: +63 917 704 7621
E: beng-david@sws.com
Timeline
Manager
Starbucks (Safeway)
08.2025 - Current
Barista Trainer
Starbucks (Safeway)
06.2022 - Current
Shift Manager
McDonald's (James Richer Enterprises)
04.2021 - Current
Accounting Staff
Sumidenso Automotive Technologies Asia Corporation
06.2016 - 01.2021
Associate of Science - Accounting
Lakeland College
Bachelor of Science - Accountancy
Our Lady of Fatima University
Bachelor of Science - Accounting Technician
Holy Angel University