Sheila Maninang
Angeles City
Summary
Dedicated employee with 8 years' experience at Holy Angel University, excelling in multitasking, organization, and customer service. Skilled in filing, report preparation, and adaptable to various functions. Previous role as a Student Assistant honed teamwork and interpersonal communication abilities. Possess a BS in Business Administration, major in Business Management. Committed to delivering exceptional customer service and maintaining organized, efficient operations. A motivated professional with a strong work ethic and a passion for excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Secretary
Basic Education, Holy Angel University
2016.10 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Enhanced office efficiency by implementing filing systems that streamlined paperwork processing.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Performs other functions of the office that is assigned by the superior from time to time.
Student Assistant
Ancillary Services, Holy Angel University
2012.06 - 2015.08
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Prepares daily and monthly sales report, encodes payments to the system.
- Checking, filing and organizing files.
- Answering phone calls, assisting and entertaining customers.
Education
Bachelor of Science - Business Administration
Holy Angel University
Angeles City, Pampanga04.2016
High School Diploma -
Francisco G. Nepomuceno Memorial High School
Angeles City, Pampanga03.2011
Skills
- Well-versed in Microsoft Application
- Proficient in written and oral communication
- Excellent Customer service
- Working under time or pressure and deadlines
- Minimal supervision
- Document and File Management
Certification
Career Service Eligible - Professional Level
City of San Fernando, Pampanga
Rating: 87.14
Training
On-the-Job Trainee - Sacred Heart Medical Center, Angeles City, Pampanga
23 November 2015 - 19 January 2016
- Computed and transmitted PhilHealth deductions, prepared weekly transmittal report.
- Inputted Patients Final Diagnosis
- Photocopying, encoding, and organizing files, assisting and entertaining customers.
Timeline
Secretary
Basic Education, Holy Angel University
2016.10 - Current
Student Assistant
Ancillary Services, Holy Angel University
2012.06 - 2015.08
Bachelor of Science - Business Administration
Holy Angel University
High School Diploma -
Francisco G. Nepomuceno Memorial High School
Career Service Eligible - Professional Level
City of San Fernando, Pampanga
Rating: 87.14
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