Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sheena May Cantallopez

Sales/Technical/Customer Care Representative
San Juan City
Sheena May Cantallopez

Summary

Dynamic Sales Representative with a proven track record at Teleperformance, excelling in customer service and sales development. Skilled in CRM management and objection handling, I consistently exceed sales targets by delivering tailored solutions and fostering strong client relationships. Committed to enhancing customer satisfaction and driving revenue growth through effective communication.

Overview

2025
years of professional experience

Work History

Teleperformance

Sales Representative

Job overview

  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Exceeded sales targets through effective planning and goal setting.

CVG Philippines Inc

Tech-Sales Representative
11.2023 - 08.2024

Sir Prince Agency

Tutor
03.2023 - 09.2023

Job overview

  • Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
  • Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
  • Created positive and encouraging learning environment to foster love for learning among students.

Transcom Philippines

Tech-Sales Representative
12.2021 - 07.2022

Job overview

  • Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
  • Increased product sales by effectively communicating technical specifications and benefits to potential clients.

Tinylab Study Center

Face-to-Face Tutor
08.2019 - 08.2020

Job overview

  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Education

University of St. La Salle
Bacolod City, Negros Occidental

Bachelor of Secondary Education Major in English from Education
10.2018

Skills

Customer service

Sales development

Time management

Client service

Customer retention

Sales closing

Interpersonal communication skills

Sales expertise

CRM proficiency

Objection handling

Timeline

Tech-Sales Representative

CVG Philippines Inc
11.2023 - 08.2024

Tutor

Sir Prince Agency
03.2023 - 09.2023

Tech-Sales Representative

Transcom Philippines
12.2021 - 07.2022

Face-to-Face Tutor

Tinylab Study Center
08.2019 - 08.2020

Sales Representative

Teleperformance

University of St. La Salle

Bachelor of Secondary Education Major in English from Education
Sheena May CantallopezSales/Technical/Customer Care Representative