SHEENA A. ACUÑA
#1253 Mabini St. Catbangen West, San Fernando La Union
Summary
To work in an environment which encourages me to succeed and grow professionally where i can utilize my skills and knowledge appropriately and to be able to secure responsible position in a well establish and prestigious company where knkwledge and capabilities can be fully developed and mutually shared for the company's growth.
Overview
11
11
years of professional experience
Work History
Cashier
ARMYNAVY BURGER AND BURRITO
12.2022 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Personnel
Alfatek Computer and Printing Services
02.2021 - 07.2022
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Introduced innovative problem-solving methodologies that led to increased efficiency in handling diverse scaling challenges.
- Managed multiple priorities effectively while maintaining attention to detail under tight deadlines, contributing to overall team success rates'' increase in delivered projects.
- Fostered client relationships to understand their needs better and provide tailored software solutions.
SERVICE CREW
Gracious Fastfood Corp. (Jollibee)
09.2013 - 11.2014
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
BS In Hotel And Restaurant Management - 2015
STI COLLEGES
San Fernando City, La Union 2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Cashier
ARMYNAVY BURGER AND BURRITO
12.2022 - 12.2024
Sales Personnel
Alfatek Computer and Printing Services
02.2021 - 07.2022
SERVICE CREW
Gracious Fastfood Corp. (Jollibee)
09.2013 - 11.2014
BS In Hotel And Restaurant Management - 2015
STI COLLEGES
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