Sheena Cayanan
Entry-Level Hospitality Professional
Zone 2, San Rafael, Tigaon
Summary
A Hospitality Management graduate seeking a position where I can apply my skills in customer service and operations. With experience in bar service, marketing, and assisting in buffet kitchen operations.
Overview
2
2
years of professional experience
2
2
Languages
Work History
On-Call Staff
Partido State University
San Jose, Province Of Camarines Sur, Philippines
03.2024 - Current
- Assisted in buffet setup and food presentation during events
- Served guests and ensured timely replenishment of food items
- Assisted in various operations depending on event or shift requirements
- Supported food and beverage service, including setup and guest assistance
Bar Waiter Intern
Boracay Ocean Club
Malay, Province Of Aklan, Philippines
01.2026 - 03.2026
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Communicated with guests to record orders and assess needs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cashier Intern
Boracay Ocean Club
Malay, Province Of Aklan, Philippines
01.2026 - 03.2026
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Assistant Cook Intern
Boracay Ocean Club
Malay, Province Of Aklan, Philippines
01.2026 - 03.2026
- Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
- Prepared food orders to support waitstaff and other team members.
- Prepared diverse menu items according to chef's recipes to ensure customer satisfaction.
Education
Bachelor of Science - Hospitality Management
Partido State University
San Jose, Province Of Camarines Sur, Philippines 04.2001 -
Skills
Customer service
POS systems
Customer assistance
Marketing
Strong multitasking
Bar equipment operation
Handling complaints
MS Excel, Word, Powerpoint
Basic Bartending
Accomplishments
- Most Outstanding OJT Trainee, recognized for exemplary performance, professionalism, and strong work ethic during On-the-Job Training at Boracay Ocean Club, Boracay, Aklan, Philippines.
- Most Improved OJT Trainee, showing consistent growth and development in hospitality skills throughout the internship period at Boracay Ocean Club, Boracay, Aklan, Philippines.
- Recognized for fast and accurate cashiering skills, ensuring efficient and error-free POS transactions in a high-paced service environment at Boracay Ocean Club, Boracay, Aklan, Philippines.
Affiliations
Partido State University – College of Hospitality and Tourism Management
Association of Hospitality Management Students, Secretary
A/Y 2023-2024
Partido State University – College of Hospitality and Tourism Management
Risk Reduction Alliance of Students, Secretary
A/Y 2023-2024
Partido State University – College of Hospitality and Tourism Management
Association of Hospitality Management Students, President
A/Y 2024-2025
Partido State University
National Service Reserve Corps, Vice President
A/Y 2024-2025
Junior Tourism and Hospitality Management Association of the Philippines – Bicol Chapter
Junior Tourism and Hospitality Management Association of the Philippines – Bicol Chapter, Public Regional Officer
A/Y 2024 - 2025
Timeline
Bar Waiter Intern
Boracay Ocean Club
01.2026 - 03.2026
Cashier Intern
Boracay Ocean Club
01.2026 - 03.2026
Assistant Cook Intern
Boracay Ocean Club
01.2026 - 03.2026
On-Call Staff
Partido State University
03.2024 - Current
Bachelor of Science - Hospitality Management
Partido State University
04.2001 -