Sheelin Mae Trangia
Manager
Tala Caloocan City
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
11
11
years of professional experience
Work History
Restaurant General Manager
Perf Restaurants, Inc. - Burger King
06.2021 - Current
- Directed tactical operations in complex and challenging environments.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Led team in developing strategic plans to meet operational objectives.
- Conducted and oversaw interrogations, briefings and debriefings.
- Trained and mentored personnel in combat operations and tactics.
assistant Restaurant Manager
Perf Restaurants, Inc. - Burger King
02.2020 - 01.2021
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Shift manager
Perf Restaurant, Inc, Burger King
01.2017 - 02.2020
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Shift Leader
Fusion Integrated Cooperative, Burger King
05.2016 - 01.2017
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Developed and implemented new processes and procedures to streamline operations.
Service Crew
Burger King
05.2015 - 05.2016
- Scheduled workers for temp jobs, drafted contracts and handled documentation.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept customers and crew areas organized.
Service Crew/Local Store Marketing
Mcdonald's / Golden Arches
07.2013 - 04.2014
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Calculated totals, processed payments and issued receipts.
Sales Clerk
SM HomeWorld Shopping Corporation, Mcdonald’s
01.2013 - 06.2013
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Education
Bachelor of Arts - Psychology
Arellano University
Manila06.2023
Bachelor of Science - Business Administration - Marketing Management
Rizal Technological University
Manila2014
Bachelor of Science - Business Administration - Marketing Management
Lyceum of The Philippines University
Manila2012
Skills
- Reviewing Curriculum
- Special Events
- Customer Queries
- Transactions Oversight
- Legal Standards
- Standardized Recipes
- Training and Development
Timeline
Restaurant General Manager
Perf Restaurants, Inc. - Burger King
06.2021 - Current
assistant Restaurant Manager
Perf Restaurants, Inc. - Burger King
02.2020 - 01.2021
Shift manager
Perf Restaurant, Inc, Burger King
01.2017 - 02.2020
Shift Leader
Fusion Integrated Cooperative, Burger King
05.2016 - 01.2017
Service Crew
Burger King
05.2015 - 05.2016
Service Crew/Local Store Marketing
Mcdonald's / Golden Arches
07.2013 - 04.2014
Sales Clerk
SM HomeWorld Shopping Corporation, Mcdonald’s
01.2013 - 06.2013
Bachelor of Arts - Psychology
Arellano University
Bachelor of Science - Business Administration - Marketing Management
Rizal Technological University
Bachelor of Science - Business Administration - Marketing Management
Lyceum of The Philippines University
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