Job description:
a. Cash Receipts Journal
b. Cash Payment Journal
c. Ledger
d. General Journal
e. Subsidiary Account Ledger
• Recommended services to customers, thoroughly explaining details.
• Boosted sales revenue by skillfully promoting diverse service options.
• Cultivated customer loyalty, promoted repeat customers and improved sales.
• Educated customers on promotions to enhance sales.
• Assisted customers with the services offered and the payment scheme.
• Responded to customer requests for products, services and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Regularly exceeded daily sales and product add-on quotas.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing
customer needs and resolving concerns.
• Observed progress of each project, examined risks and coordinated contingency plans.
• Managed team meetings and discussed project's goals and objectives.
• Inspired and coached team members.
• Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
• Maintained excellent attendance record, consistently arriving to work on time.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance
record, consistently arriving to work ready to start immediately.
Identified plans and resources required to meet project goals and objectives by setting
realistic time-lines and checkpoints.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Increased savings by initiating and fostering relationships with vendors to communicate on
problem-areas and work closely to resolve.
• Headed 2 projects teams specializing in typesetting and quality assurance activities.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled
data to improve efficiency.
• Assist with the development of strategies to increase overall productivity rates.
• Coordinate meetings and coaching to improve performance.
• Adjusted job assignments and schedules to keep pace with dynamic business needs,
factoring in processes, employee knowledge and customer demands.
• Enhanced training programs to strengthen employee knowledge and promote new
managers from within.
• Manage the day-to-day activities of the workers and evaluate their performance.
• Provide feedback and training to ensure successful performance.
• Represent the needs and issues of the team to higher levels of management.
• Provide coaching, development, succession, team leadership, input into performance and
development plans.
• Manage and monitor existing title error reporting programs to facilitate a reduction in error
frequency and improve performance.
• Work to insure testing is on schedule and identify and proactively work with management
on issues that are delaying testing.
• Works under general direction. Independently determines and develops approach to solutions. Work
is reviewed upon completion for adequacy in meeting objectives.
• Provide periodic feedback regarding improvement areas.
• Communicate with developers, project managers, and management on testing status
• Coached and motivated 13 person QA team to develop competencies.
• Established new and improved QA processes by developing test processes, test cases and assigning
and executing tests.
• Communicated directly with QA team to resolve user-reported problems and questions.
• Determined quality department standards, practices and procedures.
• Proofread contents and styles according to client's requirements.
• Analyze quality control test results and provide feedback and interpretation to production
management.
• Ensuring that standards provided by clients are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Type correspondence, reports, texts and other written material from rough drafts.
• Check source documents for accuracy, verifying when necessary.
• Follow all internal security procedures
• Adjusted settings for format, page layout, line spacing and other style requirements.
Bookkeeping
Invoice Processing
Financial Recordkeeping
Accounting
Client and project Leader relations
Process improvement
Communication, Computer Skills and Leadership skills